Meador Staffing Services · 5 hours ago
Customer Program Manager
Webster, TX
Full-time
Onsite
Mid Level
$75K/yr - $90K/yr
3+ years expMeador Staffing Services is currently seeking a Customer Program Manager who will take ownership of all assigned customer programs and ensure their successful execution. The role involves developing project plans, coordinating cross-functional teams, and acting as the primary point of contact throughout the program lifecycle.
Human ResourcesInformation TechnologyManufacturing
Hiring Manager
Lauren Treadaway
Responsibilities
Develop and manage project plans, timelines, budgets, and resource allocation
Coordinate cross-functional teams (engineering, procurement, quality control) to ensure alignment and progress
Develop, maintain, and communicate detailed program schedules
Interface with customer and internal teams during all phases of assigned projects
Identify project risks and develop mitigation strategies to ensure smooth execution
Act as the primary point of contact throughout the program lifecycle
Ensure the customer requirements and expectations are clearly defined and met
Monitor key performance metrices to effectively measure project status
Work with internal departments to ensure we are meeting the customer needs
Track costs throughout the project lifecycle and adjust plans to maintain profitability
Oversee the successful rollout of products to customers using the NPI or MRR procedure and track completion of actions prior to the start of manufacturing
Collect and review customer feedback to drive improvements for future product iterations
Prepare inventory reports to customer and understand contract coverage to work with customer on reducing excess inventory
Resolve obstacles to completing customer projects/orders - find alternative parts, use industry resources, etc
Follow-up on completed projects/orders to ensure satisfaction and gather feedback
Ability to communicate with key customers (phone, email, in-person)
Qualification
Required
At least three years' experience in electronic manufacturing required
Proficient in Excel (VLOOKUP, Pivot Tables and Charts/Graphs)
Proven experience with managing special orders/projects in manufacturing for customized high volume items
Ability to understand and discuss technical aspects of order - doesn't need to be an engineer but needs to be smart/tactful in communication
Preferred
A bachelor's degree in program management or business ed field preferred
Experience in multiple functional areas (engineering, quality, operations, supply chain, project, program management) preferred
Familiarity with manufacturing technologies, ERP systems, and project management tools
Benefits
Flexible schedule
Company
Meador Staffing Services
Meador Staffing Services is a staffing and recruiting company providing clerical, manufacturing, and engineering staffing solutions.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-05-28Acquired
Leadership Team
Ben Meador
Chairman/CEO
Melinda Torrison
President and COO
Company data provided by crunchbase