City of Austin · 2 hours ago
Business Process Consultant Sr
One Texas Center
Full-time
Hybrid
Senior Level
$38.70/hr - $49.13/hr
5+ years expThe City of Austin is a vibrant community dedicated to shaping one of the nation's most dynamic cities. They are seeking a Business Process Consultant Senior to lead strategic planning and performance measurement processes, overseeing cross-functional projects and initiatives. The role involves advising executive management, facilitating stakeholder communication, and developing solutions to critical business issues.
Association
Responsibilities
Leads multiple, cross-functional, large projects, initiatives and teams
Reviews, coaches and evaluates the work of Business Process Consultants and Technical staff
Advises Executive Management team in defining and identifying key measures and performance targets
Facilitates the development of stakeholder analysis and communication plans for process improvement teams
Makes recommendations to project teams and recommend organizational change utilizing appropriate talent
Identifies, collects, and researches to complete data analysis
Plans needs and forecasts resources for specific tasks and makes specific assignments to Business Process Consultants and/or staff
Accountable for achievement of goals of the division
Identifies talent to fulfill support roles, establishes relationships quickly and gather needed resources to ensure successful processes
Develops solutions to critical business issues and presents alternatives to executive management
Communicates project status to sponsors, stakeholders, and the rest of the department
Responsible for creating/revising models and methodologies which support consulting services
Develops project work plans and performs project management
Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal
Qualification
Required
Graduation with a Bachelor's degree from an accredited college or university, plus five (5) years of experience related to the job. Graduate level education may substitute for experience up to two (2) years
Knowledge of business strategies, objectives, planning, development and management processes and process improvement
Knowledge of performance measures
Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes
Knowledge of research methodologies, cost/benefit, analysis, statistics and financial models
Knowledge of leadership methodologies and supervisory responsibilities
Skill in communication in a variety of formats including: print communication, electronic format, presentations and telephonic
Skill in providing internal consulting services
Skill in project management methods
Skill in handling conflict resolution to changes of current processes
Skill in negotiation of projects and program initiatives
Interpersonal skills to engage all stakeholders and facilitate accurate requirements to capture and manage stakeholders' expectations
Ability to look at situations systematically
Ability to work independently and with teams
Ability to understand, interpret and apply detailed and complex information
Ability to manage implementation of recommendations
Ability to lead and manage a multi-discipline workforce
Preferred
Experience designing and executing comprehensive strategic planning and alignment initiatives
Experience planning and facilitating meetings and workshops using a wide variety of facilitation tools, techniques, and practices to achieve business outcomes
Experience planning and leading structured problem-solving and decision-making meetings using frameworks, tools, or processes that ensure decisions are informed, inclusive, and collaborative
Experience developing internal communication plans and crafting high-quality, executive-level slide decks, presentations, messages, and talking points
Experience with Objectives and Key Results (OKRs) or similar organizational goal setting frameworks
Experience coaching and mentoring executives and managers to strengthen key leadership skills
Experience in professional management consulting and/or leading executive-level strategy initiatives and cross-functional projects to drive operational excellence
Ability to travel to more than one work location
Benefits
Generous leave
Work-life balance programs
Extensive benefits
City of Austin Employees' Retirement System
Sustainable Transportation Options
Wellness programs
On-site fitness centers
Mental health support
Professional development
Leadership opportunities
Tuition reimbursement program
Financial support for continuing education, licenses, and certifications
Low cost medical
Dental
Vision
Paid leave time
Highly competitive retirement plan
Training opportunities
Company
City of Austin
An award-winning employer, the City of Austin has a Council-Manager form of government and employs 13.8K employees.
10001+ employees
H1B Sponsorship
City of Austin has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2023 (7)
2022 (5)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Brian Gardner
Chief Information Security Officer
Noelle Corcoran
Marketing Supervisor
Recent News
Government Technology US
2025-05-26
Company data provided by crunchbase