ACCOUNT MANAGER ANALYST - HYBRID CHARLOTTE jobs in United States
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Fresh Ideas Management, LLC · 12 hours ago

ACCOUNT MANAGER ANALYST - HYBRID CHARLOTTE

positionCharlotte, NC
timeFull-time
remoteHybrid
seniorityEntry, Mid Level
date2+ years exp

Fresh Ideas Management, LLC is the industry leader in procurement and supply chain solutions, operating under Compass Group PLC. The role focuses on preparing dashboards and analytics, reviewing key metrics of customers to drive financial growth and customer satisfaction.

Food and BeverageLocal

Responsibilities

Supports and prepares key business analysis to assist decision making processes
Prepare ad hoc financial analysis and special projects to support continued growth of business
Utilize support tools to identify opportunities to increase program participation
Facilitate cross functional activities to help ensure customer satisfaction and program growth
Leverages a good understanding of broader company services and offerings
Participate in internal activities and initiatives designed to improve the customer experience
Works with external customers to resolve day-to-day issues and direct them to appropriate resources
Uses communication skills to deliver high quality service to assigned channel customer base
Monitors customer inquiries, resolves non-routine issues and escalates complex issues to the appropriate team member, as needed

Qualification

Account managementCustomer successFinancial analysisMicrosoft ExcelAnalytical problem-solvingProject managementEffective communicationDetail-oriented

Required

Bachelor's degree or equivalent work experience required
2+ years of experience in account management support or customer success
Effective written & verbal communication skills
Project Management skills / experience
Detail-oriented and analytical problem-solving skills
Knowledge of Microsoft Excel, PowerPivot, Word & PowerPoint required

Preferred

Distribution and/or Foodservice experience preferred

Benefits

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)

Company

Fresh Ideas Management, LLC

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Founded in 2000, Fresh Ideas is a dynamic food service management company headquartered in Columbia, Missouri.
dateFounded in 1999
location
Columbia, Missouri, USA
people-size1001-5000 employees
web-link
https://www.freshideasfood.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
2022-07-18Acquired

Leadership Team

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John Orscheln
Joint CEO
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Dennis Owens
Chief Operating Officer
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Company data provided by crunchbase