NEOGOV · 5 hours ago
Eligibility Program Manager (Medicaid)
Monroe, NC
Full-time
Onsite
Mid, Senior Level
$80K/yr - $120K/yr
4+ years expNEOGOV is seeking an Eligibility Program Manager to oversee several sub-units within the Economic Services Section of the Social Services Division. The role involves providing strategic guidance, supervising staff, and ensuring efficient operations while maximizing resources to improve program effectiveness.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Assists the Division Eligibility Manager or Community Support Director with budget preparation
Responsible for organizing, budgeting, managing workload, and ensuring State and Federal requirements are being met
Consults with the agency director/division manager on major policy changes or complex decisions only after having determined that no applicable prior resolutions of similar case scenarios exist
Reads a variety of reports, correspondence, records, forms, etc., and prepares correspondence, reports, forms, records, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style
Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility
Develops and maintains cooperative and courteous relationships with division employees, staffers and managers in other divisions, representatives from organizations, and the general public so as to maintain good will toward the division and project a good division image
Performs other related duties as assigned
Qualification
Required
Bachelor's Degree from an accredited university in Human Services, Business, Economics, Management, Community Health, Health Promotions Social Work, Sociology, Psychology or related field
Four (4) years of experience as a caseworker or investigator in an income maintenance program, preferably with two (2) years of supervisory experience
Must have a valid Driver's License and be able to maintain a safe driving history as defined by the Union County Vehicle Use Policy
Must have experience with any income maintenance program such as Medicaid, Food and Nutrition Services, Childcare, Work First, Crisis Assessment, CIP, or LIEAP
Basic understanding of Excel
Preferred
Master's Degree from an accredited university in Human Service, Business Economics, Management, Social Work or related field
Two (2) years of supervisory experience in an income maintenance program
Must have a valid Driver's License and be able to maintain a safe driving history as defined by the Union County Vehicle Use Policy
Intermediate understanding of Excel
NCFAST or Eligibility determination system knowledge
Benefits
HEALTH INSURANCE
DENTAL INSURANCE
LIFE INSURANCE
RETIREMENT
NC401(k)
457 DEFERRED COMPENSATION
FLEXIBLE SPENDING ACCOUNTS
DIRECT DEPOSIT
VACATION LEAVE
SICK LEAVE
SICK LEAVE TRANSFER FROM OTHER AGENCIES
HOLIDAYS
MILITARY LEAVE
CIVIL LEAVE
FAMILY & MEDICAL LEAVE ACT
PAID PARENTAL LEAVE
ADMINISTRATIVE LEAVE
VOLUNTEER TIME OFF
EMPLOYEE ASSISTANCE PROGRAM
AQUATIC AND FITNESS CENTER
NATIONAL COLLEGE SAVINGS PROGRAM
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase