Mulligan Funding, LLC · 3 hours ago
Principal Risk & Recovery Manager
San Diego, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$112K/yr - $140K/yr
7+ years expMulligan Funding, headquartered in San Diego, is a leading provider of working capital to small and medium-sized businesses. The Principal Risk & Recovery Manager will work closely with customers to explore workout options for distressed loans and manage the collection of delinquent accounts, requiring strong negotiation skills and an understanding of loan structures and legal procedures.
FinanceFinancial ServicesLending
Responsibilities
Collaborate with customers facing financial difficulties to explore workout options such as loan modifications, forbearance agreements, and repayment plans
Negotiate and manage a portfolio of complex workout agreements and recovery efforts while ensuring compliance with applicable laws and regulations
Manage several collection agency outsourcing processes which includes selection, onboarding, performance management and due diligence reviews
Lead the collections efforts on large and complex delinquent accounts
Conduct quality assurance and compliance checks on all third party vendors
Partner with internal and external legal counsels to resolve more complex loan delinquencies
Proactively contact customers with overdue payments and delinquent accounts to initiate recovery efforts
Provide exceptional customer service by addressing borrower inquiries, concerns, and disputes with professionalism and empathy
Generate reports on workout and collection activities, analyzing trends and proposing process improvements
Liaise between company leadership and client, presenting leadership with an analysis for client loan defaults
Analyze the root causes of loan distress and develop strategies to prevent future delinquencies
Performs other duties as assigned
Qualification
Required
7+ years of progressive experience in risk management, collections, recovery, or debt resolution within financial services or fintech
Deep knowledge of bankruptcy regulations, debt restructuring, and loss mitigation strategies
Hands on experience leading complex recovery portfolios and improving charge off and recovery performance
Strong working knowledge of credit and collections platforms, CRM systems, and data driven decision making (Salesforce, Excel, reporting tools)
Experience reviewing legal documents, contracts, and settlement agreements with sound risk judgment
Proven success negotiating repayment plans, settlements, and vendor or agency relationships
A track record of building, coaching, and leading high performing teams
Comfort operating cross functionally with Legal, Compliance, Finance, and Operations partners
Strong analytical skills with the ability to turn data into actionable strategy
Excellent communication skills and confidence presenting recommendations to leadership
The ability to balance customer experience with risk mitigation and business outcomes
A proactive, ownership mindset with strong organization, prioritization, and time management skills
A Bachelor's degree in a related field or equivalent professional experience
Benefits
Comprehensive medical, vision and dental benefits that give you peace of mind.
Flexible Spending Accounts (FSA) that let you use pre-tax dollars to cover healthcare expenses.
A fantastic 401K with matching contributions that helps you plan for retirement and build wealth over time.
Generous sick, vacation, and holiday benefits that give you the time and flexibility you need to enjoy life.
A gym membership contribution that supports your well-being, and helps you stay energized and focused.
An internal referral program that rewards you for bringing talented people to the team.
Company events that foster a positive and inclusive culture, and create opportunities to bond and grow with your colleagues.
Company
Mulligan Funding, LLC
Mulligan Funding exists to provide invaluable financial solutions to the small and medium-sized businesses that fuel our country.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$135M2024-12-03Debt Financing· $120M
2023-05-01Series Unknown· $5M
2022-08-25Series Unknown· $10M
Leadership Team
David Leibowitz
Chief Executive Officer
Recent News
2025-11-04
SEC
2022-09-01
Company data provided by crunchbase