Altru Health System · 1 day ago
Supervisor Revenue Cycle Support Services
Grand Forks, ND
Full-time
Hybrid
Mid Level
$55K/yr - $83K/yr
3+ years expAltru Health System is seeking a Supervisor of Revenue Cycle Support Services to lead a high‑performing team supporting key financial functions across the organization. This role involves overseeing daily operational functions related to revenue cycle activities, ensuring compliance, and driving process improvements.
Health CareHospitalNon Profit
Responsibilities
Provides direct supervision and daily operational oversight of payment posting, reconciliation, bankruptcy processing, bad debt practices, and other assigned revenue cycle functions
Ensures timely, accurate posting of payments, adjustments, refunds, and transfers in compliance with payer, regulatory, and organizational requirements
Oversees reconciliation processes to ensure cash balances, contractual adjustments, and system totals are accurate and resolved timely
Monitors and manages bankruptcy workflows to ensure legal compliance, appropriate account handling, and coordination with internal and external partners
Oversees bad debt processes, including account reconciliation, recall, and documentation, in accordance with internal policy and applicable regulations
Supervises, coaches, and supports assigned staff; monitor productivity, quality, and performance, and address issues through coaching and corrective action as needed
Identifies trends, risks, and performance gaps; analyze root causes and drive workflow improvements to increase efficiency, accuracy, and revenue protection
Establishes and monitor performance metrics related to quality, timeliness, and throughput; escalate issues and recommend corrective actions
Collaborates with Finance, Patient Financial Services, Compliance, and Information Technology to resolve issues, support audits, and implement process or system changes
Performs other duties as assigned or needed to meet the needs of the department/organization
Qualification
Required
A minimum of 3 years related experience
Associates - Business/Finance/Healthcare
Strong background in banking, accounting, or financial operations
Experience leading or supporting teams in revenue cycle, finance, or similar environments
Excellent analytical skills and comfort working with detailed financial data
Ability to manage multiple priorities while maintaining accuracy and compliance
Strong communication skills and a collaborative leadership style
Preferred
Bachelors - Business/Finance/Healthcare
Benefits
Health plan
401(k) retirement plan
Dental plan
Vision plan
Life and disability insurance
Education assistance
Paid time off (PTO)
Company
Altru Health System
Altru Health System is an integrated healthcare system that provides services through an acute care hospital and a large home care network.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Todd Forkel
Chief Executive Officer
Recent News
2025-04-02
2024-02-18
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