Ultimate Staffing · 22 hours ago
Client Service Representative
Ultimate Staffing is seeking a friendly, detail-oriented Client Service Representative (Teller) to join their team and deliver an exceptional banking experience. This role focuses on building relationships, solving problems, and helping customers with their financial services needs.
Responsibilities
Process a variety of customer transactions including deposits, withdrawals, wire transfers, and stop payments
Recommend and cross-sell banking products and services to meet customer needs
Answer phone inquiries, conduct account research, and mail receipts
Maintain positive relationships with customers and team members
Ensure compliance with all internal policies and federal/state regulations
Handle cash securely, including ordering, verifying, and distributing currency
Assist customers with safe deposit box access
Identify and report suspicious activity in accordance with BSA/AML procedures
Support branch goals and contribute to a positive team environment
Perform other duties as assigned by the supervisor or branch manager
Qualification
Required
High school diploma or equivalent required
1 to 2 years of experience in banking, retail cash handling, or a high-volume customer service environment
Strong customer service and communication skills
Comfortable using computers and Microsoft Office tools
Ability to work flexible hours, including weekends and some evenings
Detail-oriented with a commitment to accuracy and compliance