NMI · 11 hours ago
Revenue Operations Manager, Business Applications
United States
Full-time
Remote
Mid Level
$100K/yr - $115K/yrNMI is a company that empowers its partners with innovative payment solutions. The Revenue Operations Manager, Business Applications role focuses on gathering requirements, managing projects, and enhancing business processes to support revenue-generating teams effectively.
Financial Services
Responsibilities
Gather and Document Business Requirements. Partner with stakeholders to understand objectives
Manage projects for business applications including scope definition, timelines and dependencies
Data Analysis
Provide User Training, develop and drive adoption, consistency, and best practices in conjunction with the Sales Enablement function
Create and Manage Dashboards and Reports that provide actionable insights
Design, Document and improve business processes with a focus on efficiency, scalability, and data integrity
Manage Revenue Operations Applications as a system administrator, ensuring reliability, usability, and alignment with evolving business needs
Troubleshooting Application Errors/Issues
Data Management and Quality including validation, hygiene, and governance standards across systems
Testing and Quality Assurance of Salesforce and related business processes to ensure changes meet requirements
Analyzing Business Processes and Identifying Opportunities for Enhancements that improve productivity and data quality
Collaborate with Sales, Marketing, and other teams on defining and documenting business processes while acting as a trusted advisor on systems and data
Additional Ad-Hoc responsibilities tied to supporting and remediating business application issues, as needed
Qualification
Required
Gather and Document Business Requirements. Partner with stakeholders to understand objectives
Manage projects for business applications including scope definition, timelines and dependencies
Data Analysis
Provide User Training, develop and drive adoption, consistency, and best practices in conjunction with the Sales Enablement function
Create and Manage Dashboards and Reports that provide actionable insights
Design, Document and improve business processes with a focus on efficiency, scalability, and data integrity
Manage Revenue Operations Applications as a system administrator, ensuring reliability, usability, and alignment with evolving business needs
Troubleshooting Application Errors/Issues
Data Management and Quality including validation, hygiene, and governance standards across systems
Testing and Quality Assurance of Salesforce and related business processes to ensure changes meet requirements
Analyzing Business Processes and Identifying Opportunities for Enhancements that improve productivity and data quality
Collaborate with Sales, Marketing, and other teams on defining and documenting business processes while acting as a trusted advisor on systems and data
Additional Ad-Hoc responsibilities tied to supporting and remediating business application issues, as needed
Preferred
Project Management with the ability to manage multiple initiatives in parallel
Business Analysis with a strong ability to translate ambiguous asks into clear, actionable requirements
Writing Business Requirements and Process Documentation that can be consumed by both technical and non-technical audiences
Knowledge of Sales Process and how systems support revenue generation
Experience with CPQ including quoting, pricing, approvals, and contract workflows (Salesforce -> Ironclad workflow experience a plus)
Experience with creating and maintaining automations in Salesforce Flow and Process Builder
Excellent communication skills and ability to simplify complex topics
Creative, analytical mind with problem-solving aptitude
Organized and able to work without close supervision in an evolving environment
Attention to detail without losing sight of overall business goals
Salesforce Administration Experience and/or Certification is highly preferred
Experience in using the following additional applications is preferred: Zoominfo, Seismic, Workato, Zapier, Gong and Chili Piper
Benefits
A remote first culture!
Flex PTO
Health, Dental and Vision Insurance
13 Paid Holidays
Company volunteer days
Company
NMI
NMI is a global leader in embedded payments, powering more than $200 billion in payment volumes every year.
Founded in 1998
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kyle Pexton
CFO
Scott Hart, CFA
Chief Financial Officer
Company data provided by crunchbase