Carolina Comfort Air, Inc. · 1 week ago
Retail Coordinator/Office Assistant
Clayton, NC
Full-time
Onsite
Entry Level
$16/hr - $18/hr
2+ years expCarolina Comfort Air, Inc. is a fast-growing HVAC company located in Clayton, NC. They are seeking a Retail Coordinator to assist the Retail Department with permitting and administrative duties, as well as dispatching field technicians to various job sites. The role involves coordinating inspections, processing permits, and supporting the overall efficiency of the department.
Building MaintenanceConstructionHeating Ventilation and Air Conditioning (HVAC)Home Improvement
Responsibilities
Process permit application for installation jobs in a timely manner
Process permit payments with designated inspection departments
Coordinate permit applications and inspections with the electrical contractor
Schedule and coordinate inspections with homeowners, tenants, contractors, and builders
Coordinate and reschedule all inspection corrections and/or callbacks with field supervisor, consultants, and point of contact for job
Coordinate any special requests items for inspections with shop managers (ex: ladders, truck for consultant for estimate, and etc.)
Forward all credit card transaction receipts to Accounts Payable
Complete Homeowners Booklet for all installation jobs
Complete Equipment Registration for all installation jobs
Create and mail all past due inspection certified letter to homeowners
Retrieve and updated consultants sales board
Schedule Estimates and Follow-ups and complete binder for consultants for Consultants
Assist field supervisor with daily tasks when needed (ex: researching materials for meeting and computer skills)
Assist Consultants with mailings and various tasks
Maintain electrical contractor callback spreadsheet
Assist coordinators in various tasks when needed
Complete and forward installation CPP information to service department
Process financial applications and documents
Complete Appointment Confirmations
Complete Installation layouts for Shop, Mechanic, and Electrical team
Complete Installation Team Hour Spreadsheet
Qualification
Required
Minimum of a High School diploma
At least 2 years of overall professional experience as a Dispatcher or similar role in a HVAC related environment
Excellent Communication Skills
Proficiency in Service Titan, MS Office (MS Excel and MS PowerPoint, in particular)
Organized with the ability to prioritize and multi-task
Company
Carolina Comfort Air, Inc.
Carolina Comfort Air, a full-service heating and air contractor, opened its doors in May 2007 with founders Phillip Tyler and Hank Richard.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase