PortCity · 10 hours ago
Fleet Operations Coordinator
PortCity is a logistics company seeking a Fleet Operations Coordinator. This role is responsible for ensuring efficient scheduling and dispatch of drivers, coordinating fleet maintenance, and communicating with customers to ensure timely deliveries.
Staffing AgencyTransportation
Responsibilities
Manage the scheduling and dispatching of vehicles and drivers to ensure on-time deliveries and pickups
Optimize vehicle routes to improve efficiency, reduce fuel consumption, and minimize downtime
Coordinate with drivers to handle any unexpected delays or issues, adjusting schedules as needed
Coordinate vehicle servicing and maintenance with external vendors or trucking maintenance
Collaborate with team to plan and optimize delivery routes based on customer demands and operational efficiency
Provide timely updates to customers on delivery statuses and any potential delays or issues
Address and resolve customer concerns related to fleet services and deliveries
Maintain accurate and up-to-date records of all dispatch activities
Manage the billing process for customers, ensuring accurate invoicing for services provided
Work closely with the accounting department to resolve any billing discrepancies or inquiries from customers
Ensure that all billing processes are completed in a timely manner, with proper documentation
Qualification
Required
2-3 years of experience in logistics coordination or dispatching
Familiarity with DOT regulations and fleet safety protocol
Strong understanding of dispatching, fleet management, and logistics operations
Effective verbal and written communication to liaise with drivers, customers, and internal teams
Ability to manage last-minute changes or challenges in dispatching and fleet operations
Strong focus on maintaining accurate records and data related to fleet and dispatch activities
Experience with fleet management software, GPS systems, and Microsoft Office (Excel, Word)
Preferred
High School Diploma
Company
PortCity
Port City Logistics operates over 4 million square feet of warehouse space across multiple US Southeast coastal and inland markets, and coordinates surface transport for ocean containers and domestic truckloads across North America.
Funding
Current Stage
Growth StageRecent News
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