J.D. Power · 15 hours ago
Consumer Insights
United States
Full-time
Remote
Mid, Senior Level
$95K/yr - $110K/yrJ.D. Power is a company that specializes in customer satisfaction survey research. They are seeking a Sr. Analyst who will develop analytics and data insights to help clients improve their customer satisfaction through survey data analysis and presentation development.
Information Services
Responsibilities
Analyze survey data to find insights to help clients improve customer satisfaction
Author reports, presentations, and conference content that focuses on actionable insights to improve customer satisfaction
Perform ad-hoc analysis for industry or specific clients which may leverage internal, client, or third-party data to enhance the value of insights
Demonstrate thought leadership across industries
Qualification
Required
Demonstrate experience performing data analysis and insights generation is required
Have worked in survey and/or market research industry
Education: Bachelor's Degree (required), MA/MS/MBA (preferred) with a focus on behavioral sciences (Psychology, Marketing, Economics, Political Science) or Quantitative emphasis (e.g., statistics)
Basic or intermediate level of knowledge in statistics and data analysis (descriptive statistics), required advanced statistical skill (predictive modeling, multivariate statistics) preferred
Demonstrated experience using SPSS (or similar statistical software) with a background in survey research highly preferable
Strong data analytic skills with ability to analyze survey data, interpret survey results, and deliver insights
Articulate study findings in a clear and concise manner
Strong communication skills, both written and verbal
Proficient in MS Office Suite (PowerPoint, Excel, Word)
Preferred
MA/MS/MBA (preferred) with a focus on behavioral sciences (Psychology, Marketing, Economics, Political Science) or Quantitative emphasis (e.g., statistics)
Advanced statistical skill (predictive modeling, multivariate statistics) preferred
Demonstrated experience using SPSS (or similar statistical software) with a background in survey research highly preferable
Company
J.D. Power
J.D. Power is a global leader in consumer insights, advisory services and data and analytics.
Founded in 1968
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jeremy Samuel
Chief Technology Officer - Darwin Automotive - Dealership Technologies Division - JD Power
Ben Bartosch
Manager, CPO Solutions
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