Discovery Senior Living · 7 hours ago
Regional Director of Operations (Senior Living - Extensive Travel)
Baltimore, MD
Full-time
Hybrid
Lead/Staff, Director/Executive
$170K/yr - $170K/yr
5+ years expDiscovery Senior Living is one of the nation’s largest senior living operators, focused on performance, innovation, and lifestyle personalization. As the Regional Director of Operations, you will lead and direct multiple communities to achieve operational and financial success while ensuring resident satisfaction and driving occupancy and revenue growth.
Health CareReal Estate
Responsibilities
Lead operations by directing and coordinating activities in alignment with Seaton Senior Living’s goals, objectives, and policies
Communicate a clear, resident-focused vision across communities
Review annual resident satisfaction surveys and implement programs to increase satisfaction
Manage and hold Executive Directors accountable for achieving community-specific and organizational goals
Partner with Executive Directors to develop strategies that meet NOI expectations
Maximize occupancy to achieve or exceed budgeted revenue goals
Develop and execute occupancy growth plans
Review monthly financial statements; collaborate with Executive Directors to address deficiencies
Maintain awareness of competition and industry trends
Maintain a strong presence in the communities, spending the majority of your time onsite
Oversee recruitment, hiring, employee relations, and separations of community leaders in accordance with policy
Provide oversight and accountability for Executive Directors to ensure operational efficiency and financial success
Delegate authority, responsibility, and accountability appropriately across leadership teams
Lead the regional team in alignment with Seaton’s mission and values
Foster teamwork, accountability, and proactive problem-solving
Promote leadership development, best-practice sharing, and collaboration across communities
Qualification
Required
Bachelor's degree in a related field required
Minimum of five years' senior living leadership experience, including combined Sales and Operations responsibilities
Excellent written and verbal communication skills, including strong presentation abilities
Ability to analyze financial reports, performance metrics, and data to guide decisions
Proficiency with Microsoft Office (Word, Excel, Windows) and ability to adapt to technology platforms
Strong leadership and team-building skills; able to inspire and hold others accountable
Demonstrated judgment, problem-solving, and decision-making skills, with the ability to balance multiple priorities in fast-paced settings
Positive client service attitude with a commitment to resident satisfaction and organizational values
Benefits
Medical
Dental
Vision
PTO
401(k)
Early access to earned wages before payday!
Flexible scheduling options
Paid time off and Holidays (full-time)
Comprehensive benefits including health, dental, vision, life and disability (full-time)
401(k) with employer match
Paid training and professional development opportunities
Meals and uniforms provided
Employee Assistance Program
Company
Discovery Senior Living
Discovery Senior Living is a real estate company providing senior living, care, and resort lifestyle services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0.06MKey Investors
Brevard Alzheimer's Foundation
2022-10-12Series Unknown
2021-03-17Grant· $0.03M
2020-02-26Grant· $0.03M
Leadership Team
Brennan Hughes
Senior Vice President of Sales
Recent News
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