New York State Workers' Compensation Board · 11 hours ago
Workers' Compensation Examiner (NY HELPS), WCB Item #1484
Schenectady, NY
Full-time
Hybrid
Entry Level
1+ years expThe New York State Workers' Compensation Board is seeking a Workers' Compensation Examiner to monitor, review, and update employer and carrier data within the IC2 system. The role involves demonstrating knowledge of WC/DB law, processing reports and requests, and assisting carriers with compliance issues.
GovernmentLegalNon ProfitOffice Administration
Responsibilities
Demonstrate a good working knowledge of the WC/DB law, rules, and regulations in relation to employer / carrier compliance issues. Correctly identify issues raised by correspondence or inquiries and provide timely information to all parties
Process DOL reports, transactions, and rejections
Process requests for employer creations, merges, and corrections
Assist carriers with proof of coverage related issues or questions
Processes incoming correspondence and return mail
Responsible for maintaining accuracy of information in IC2 insurer maintenance
Qualification
Required
Three years of full-time experience in a position where your primary responsibilities included extensive in-person or telephone customer service experience with the general public resolving customer's issues and/or problems; explaining programs/services, policies, or procedures; reconciling accounts; or experience examining, investigating, processing, or adjusting insurance claims; or responding to technical questions from policyholders or claimants
An associate's degree and two years of full-time experience described in #1
A bachelor's degree and one year of full-time experience described in #1
Individuals certified eligible for the 55b/c program under the Governor's Program to Hire Persons/Veterans with Disabilities pursuant to Section 55b/c of the Civil Service Law will also be considered
Candidates must be reachable on the appropriate Civil Service eligible list
Candidates must have one year permanent or 55 b/c service in a title designated as appropriate for transfer in accordance with 70.1 of the Civil Service Law
Benefits
Thirteen (13) paid holidays annually.
Thirteen (13) days of paid vacation leave in year one, increasing to 20+ days with additional years of service.
Five (5) days of paid personal leave annually.
Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C.
Annual professional leave and educational leave opportunities for eligible staff.
Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs.
Family dental and vision benefits at no additional cost.
Public Service Loan Forgiveness (PSLF).
Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply).
NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan.
Paid Parental Leave for all employees and Paid Family Leave (M/C Only).
Eligibility for various life insurance options.
Access to NY 529 and NY ABLE College Savings Program.
Flexible Spending Program, which allows employees to set aside pre-tax payroll deductions for eligible health care and dependent care expenses.
Company
New York State Workers' Compensation Board
The NYS Workers’ Compensation Board is a state agency that oversees three types of insurance for workers: workers’ compensation, disability benefits, and Paid Family Leave.
501-1000 employees
Funding
Current Stage
Late StageRecent News
MarketScreener
2025-09-23
Central New York Business Journal
2025-04-16
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