Aims Community College · 1 day ago
Student Success Coach I, Academic Advising
Aims Community College is dedicated to providing a supportive educational environment, and they are seeking a Student Success Coach I to offer academic advising and coaching to students. The role focuses on helping students navigate their educational paths and achieve their academic and career goals through proactive engagement and resource referrals.
Higher Education
Responsibilities
Appreciatively advise and coach students dealing with complex academic situations by:
Explaining Aims' academic policies and procedures
Aligning a student’s program of study at Aims with their desired continued education pursuits and future career opportunities
Providing unofficial evaluation of transfer credits for course equivalences and possible application to Aims programs of study
Monitoring academic progress of students toward degree completion
Identifying current and potential needs or problem areas (e.g., study skills, tutoring), and referring students to appropriate campus resources for assistance
Monitor graduating student progress, help facilitate a seamless transition for all advisees to the workforce or continued educational pursuits, and coordinate any reverse transfer considerations in an effort to promote degree completion here at Aims
Assist students with academic suspension and financial aid (credit limit, satisfactory academic progress, etc.) appeals
Teach students how to use the college’s systems and technology (such as Workday)
Educate and empower students to develop the ability to identify and articulate their strengths as well as areas for growth
Assist students in goal setting and academic planning
Engage with and meet with students via in-person and virtual appointments, phone calls, texting, email, and occasional drop-in advising
Serve as the primary liaison for advisees to other offices at Aims
Manage an assigned caseload of students on career and academic issues, identify educational options appropriate for each student, and assist with the analysis of each option, including possible outcomes and their implications through consistent outreach efforts
Create and maintain records and files for Student Success Coaches to use with students, utilizing an integrated database system
Check, various forms for accuracy, assist students in their completion, sign related forms, remove holds when appropriate, and document student interactions on appropriate platforms, including Workday
Educate and advise prospective students, parents, high school personnel, and the community on academic programs on college admissions requirements, financial aid policies, residency requirements, and College policies
Assess the students’ stage of development and promote growth by assisting students in establishing realistic and attainable academic and career goals
Utilize resources such as transfer guides to assist students in course selection and career goals
Engage in the initial career planning process by explaining the connection between majors, interests/abilities, and career goals; keep accurate log notes that reflect the discussion and essential information conveyed to students
Maintain and update existing academic advising resources (i.e., co-curricular maps, advising checklists, registration worksheets, and template emails), and create new materials when needed
Assist in the maintenance of an appreciative advising model that emphasizes the practical application of the program of study, Curriculum maps, and prioritizes co-curricular learning through the utilization of available resources at Aims
Assist in planning and implementing College-wide and campus retention strategies. Connect students to events/activities on the Aims campus
Learn and maintain knowledge of academic program requirements and college processes, procedures, and policies; when appropriate, assist students in navigating these systems
Attend appreciative advising training and complete certification requirements therein as prescribed by the College
Engage, create, and foster a culture of assessment and innovation at the department and College level
Supporting belonging by fostering an environment where all students feel a sense of belonging and are encouraged to contribute their perspectives and experiences to the campus community
Enhancing cultural competency building and maintaining a deep understanding of diverse cultural backgrounds, identities, and experiences to provide informed and empathetic support to students from various demographics and backgrounds
Work collaboratively with other departments, staff, and faculty in administering admissions, advising, and recruiting programs and projects
Serve on committees within the campus and/or community as appropriate to support and promote the College
Connect and develop relationships with academic affairs, in particular, the programs within the Student Success Coaches assigned Pathway portfolio
Assist with student success programs or initiatives such as orientation of new students, graduation ceremonies, and special award/recognition events to support and promote student success
Facilitate student learning and development of problem-solving by identifying alternative options as they relate to their life and career goals
Educate and empower students to develop the ability to identify and articulate their strengths as well as areas for growth
Utilizing case management, Appreciative Advising, and other student development techniques, encourage students to use a growth mindset and think about their future, and equip students with skills and resources to achieve their goals
Qualification
Required
Bachelor's Degree plus, two (2) years of professional experience in student affairs or a higher education field, or working experience in an educational setting, or working with people on career and academic goal setting, or working with people utilizing case management
OR Associate's degree, plus four (4) years of professional experience in student affairs or a higher education field, or working experience in an educational setting, or working with people on career and academic goal setting, or working with people utilizing case management, or an equivalent combination of education and/or work experience
Excellent written and verbal communication
Proficiency with Microsoft Office, Google Suite, and similar software, and computer-based student information systems
Possess effective decision-making and problem-solving skills
High emotional intelligence, strong active listening skills, and relationship-building skills
Cover Letter
Resume
Preferred
Master's Degree in Student Affairs/Higher Education Leadership, Career or Personal Counseling: plus (2) years of experience in the student affairs functional area
Experience providing students with tailored support in the form of academic advising, academic coaching, or mentoring
Knowledge of college student services such as advising, career coaching, financial aid, admissions, registration, and student life
Skilled in effective decision-making and problem-solving, team-oriented collaboration, as well as possessing a high level of self-direction and initiative with the ability to multitask and work in a fast-paced setting
Bilingual in English and Spanish
Benefits
100% employer provided medical & dental coverage employees (employee only option)
85% employer provided medical & dental coverage for employee's spouse and/or family
Voluntary vision insurance
Staff Annual Leave (minimum accrual of 15 days) & Sick (minimum accrual of 12 days)
17 paid holidays and 3 personal days each year
Summer schedule: 4-day work week - Fridays Off
Employer paid long-term disability and life insurance premiums
Tuition waiver & reimbursement for employees
Tuition waiver for dependents
PERA employer (see www.copera.org for comprehensive benefits)
Additional supplemental benefits & retirement programs available
Access to the PERC (Aims gym) for employee & one guest
Free parking on all campuses
Company
Aims Community College
Aims Community College is one of the most progressive two-year colleges in Colorado.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-05-09
2025-05-08
2025-03-07
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