Creative MultiCare · 1 day ago
Carpet Care Technician
Creative MultiCare is a leading provider of plumbing, resurfacing, and floor care services for managed rental homes and multi-family properties. They are seeking enthusiastic carpet care technicians to perform a full range of services including carpet cleanings, restorations, repairs, and water extractions, while ensuring outstanding customer service and compliance with quality standards.
Consumer Services
Responsibilities
Carpet cleanings, restorations, repairs, and water extractions, as well as cleaning other surfaces (rugs, upholstery, tile, grout, etc.) as needed
Execute pre-cleaning inspections with keen attention to detail
Respond to flooding emergencies swiftly and steadily
Uphold and comply with quality, safety, and regulatory standards at all times
Foster and build lasting relationships with customers through outstanding service
Document all quotes, invoices, and work performed with in-depth precision
Communicate professionally and conscientiously in all customer and team interactions
Maintain company equipment and company vehicle with care
Qualification
Required
Minimum of 2 years of dedicated experience in carpet care, preferably within the multi-family industry
A passion for carpet care!
Skilled at creative problem-solving and critical analysis
A thorough understanding of all aspects of carpet care with proficiency in performing carpet cleanings and repairs autonomously
Excellent communication and customer service skills with a focus on active listening
Eagerness to learn and apply new cleaning techniques and technologies
Friendly demeanor with a positive go-getter personality
Self-starter mentality with great time management skills
Flexibility, adaptability, and reliability in the field
Adept at working both independently and collaboratively within a team setting and courteously interacting with a variety of personalities
Basic computer and smartphone skills
Availability to work Monday-Friday with a mandatory weekend and overnight on-call rotation
Proficiency in English, including reading, writing, understanding, and speaking
Ability to perform all necessary physical aspects of the job, including, but not limited to, lifting, moving, pushing, pulling, and carrying at least 60 pounds; standing, kneeling, and crawling for extending periods of time; and working in a variety of environments including exposure to heat, cold, rain, dust, sewage, rodents/pests, small/tight spaces, and heights
At least 21 years of age (for insurance purposes)
Valid driver's license with a minimum of three years of driving experience and satisfactory driving record
Capability to pass background check and drug screening
Benefits
Comprehensive insurance options including health, dental, vision, life, disability, accident, and more
Retirement savings plan with company match and immediate vesting
Paid time off (PTO) and paid holidays
Access to exclusive employee discounts with entertainment, travel, and major brands
On-the-job training for your professional development
Commitment to your success and professional growth
Company vehicle, gas card, smartphone, and state-of-the-art equipment
Company
Creative MultiCare
Creative was started to provide carpet cleaning services to the multifamily industry in Atlanta.
Funding
Current Stage
Growth StageCompany data provided by crunchbase