Account Manager jobs in United States
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Rakuten · 3 hours ago

Account Manager

positionChicago, Illinois
timeFull-time
remoteOnsite
seniorityMid Level
money$52K/yr - $89K/yr
date3+ years exp

Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals and businesses. The Account Manager will be responsible for building and maintaining relationships with key decision-makers and digital marketing teams within assigned client portfolios, ensuring client satisfaction and exceeding expectations through proactive communication and strategic initiatives.

E-CommerceElectronicsFinTechInternetPayments

Responsibilities

Develop and track affiliate marketing program strategic action plans for a portfolio of clients
Daily client interaction via phone and email managing program management requests
Collaborate with client to set, meet, and exceed aggressive revenue goals leveraging strategic initiatives
Provide strategic thought leadership/recommendations to increase each client’s profitability while reducing risk
Create and present professional and insightful business reviews for client’s program performance that align with strategic initiatives
Develop and maintain strong partner relationships for your portfolio of clients
Collaborate effectively across the Rakuten Advertising business; client services, analytics, compliance, technology, marketing, sales, etc
Affiliate technology savviness serving as an SME for Rakuten Advertising’s proprietary software supporting your clients to make sure they know the tools and resources available to them
Subject matter expert for products across Rakuten Advertising, using available resources to connect product usage to client goals

Qualification

Affiliate marketing experienceClient relationship managementAnalytical skillsFinancial services knowledgeTechnology proficiencyOrganizational skillsCreative problem solvingPresentation skills

Required

Desire to work supporting financial services, travel and technology clients
Analytical and strategic affiliate marketing skills demonstrating successful client portfolio results
Highly organized with respect to client management and administrative projects
Ability to prioritize and strategize based on client goals; deadline driven
A desire to think creatively, solve problems, and use professional judgment
Tech savvy; comfortable using Excel and PowerPoint for client-facing reports, analysis and presentations
Exemplary written and oral presentation and a talent for presenting
3+ years of affiliate marketing experience with a focus on client service, (financial services affiliate marketing experience is a plus)
Strong understanding of affiliate marketing technology
A bachelor's degree or relevant experience

Benefits

Discretionary bonus
Health
Vision
Dental insurance
401k matching
PTO
Volunteer Time Off (VTO)
Other employee benefits

Company

Rakuten

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Rakuten is a provider of e-commerce, fintech, digital content, and communications products and services.
dateFounded in 1997
location
Tokyo, Tokyo, JPN
people-size10001+ employees
web-link
http://global.rakuten.com

Funding

Current Stage
Public Company
Total Funding
$7.27B
Key Investors
Japan Post Holdings
2025-10-17Post Ipo Debt· $546.3M
2024-12-05Post Ipo Debt· $550.22M
2024-04-04Post Ipo Debt· $1.98B

Leadership Team

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Mickey Mikitani
Founder, Chairman & CEO
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K
Kentaro Hyakuno
Director, Executive Vice President & COO
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