Adobe · 2 days ago
Project Manager
Chicago
Full-time
Onsite
Mid, Senior Level
$95K/yr - $171K/yr
3+ years expAdobe is transforming digital experiences around the globe. The Project Manager will drive the customer’s enterprise solution development and implementations by means of the Adobe Experience Cloud, partnering with customers to understand their priorities and objectives while leading a multi-disciplined delivery team.
Artificial Intelligence (AI)ConsultingEnterprise SoftwareGraphic DesignImage RecognitionPhoto EditingSaaSSoftwareUX DesignWeb Design
Responsibilities
Work with customer(s) as well as Adobe License and Services Sales teams to clearly define and document project scope, requirements and integration points as they relate to solution implementation
Excellent executive presence, demonstrating skill in partnering with and effectively influencing client managers, directors, VPs, and CXOs
Oversee project Delivery process with key contributors to help manage scope and prepare change requests - including tasks, deliverables, resources, and estimated costs. Act as primary point of contact for the client(s) throughout the project life-cycle
Clearly understand and communicate customer requirements in the context of the statement of work and support mutual understanding of Adobe’s unique and groundbreaking business capabilities and evangelize how those capabilities build long-term value across various customer business units & organizations
Creative problem-solving skills, including the capacity to grasp the effects of technical & process changes and to articulate high-level technical strategies for overcoming business obstacles
Build and leverage relationships within Adobe to solve very complex customer problems, including working with product teams to enhance solutions
Accountable for all foundational activities of the project from inception to closure, including robust governance, communication, and organizational change with customer and internal Adobe teams
Lead regular communication with both external and internal teams and tie back our execution to customer expectations/value drivers
Achieve customer satisfaction through the successful delivery of a defined project scope and the successful realization of key business objectives and metrics
Accountable for collating customer requests, deployment issues, and feedback into the core products channel
Support work tracks that may involve third-party subcontractors and technology partners as required
Capture and communicate experiences in formal post-mortem - relaying lessons learned, customer experience and resource feedback to the larger Adobe Consulting Practice
Coordinate critical issue resolution across Adobe including commercial, support, and product organizations
Accurately forecast revenue, bill rates and utilization across projects
Accountable for issue management and leadership across Adobe, spanning sales, services, and product teams
Partner with our Sales organization to strategize new consulting opportunities or grow defined accounts based on current engagement
Elevate and encourage your team through conscientious, effective leadership
Qualification
Required
Minimum 3 – 5 years of prior experience in a client-facing Project Management role, ideally within the Digital Marketing Cloud space. This includes knowledge of Web Content Management, Rich internet applications, Web & Social Analytics, online Ad Targeting and content Personalization solutions
Proven ability to understand the impact of technical changes, and, to articulate high level technical solutions to address business problems
Excellent problem-solving skills with a demonstrated ability to identify issues, resolve them quickly and know when to rely on internal resources to assist
An innovative thinker, collaborative business partner, who is well-organized and detailed with strong presentation and reporting skills is recommended
Professional demeanor, ability to interact with and lead diverse teams throughout Adobe, and communicate with account managers, directors, and VPs including CMOs and CXOs
Strong verbal, presentation and written communication skills as well as effective conflict resolution and negotiation skills
Solid understanding of custom software development processes and engagement methodologies. Practical experience in managing agile development projects a plus
Ability to manage in an environment of ambiguity with diverse partners
Ability to build strong relationships and generate opportunities for repeat business
Willingness to travel up to 50%
BS/BA Degree or equivalent experience
Benefits
Annual Incentive Plan (AIP)
Long-term incentives in the form of a new hire equity award
Company
Adobe
Adobe is a software company that provides its users with digital marketing and media solutions.
10001+ employees
H1B Sponsorship
Adobe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1160)
2024 (1217)
2023 (750)
2022 (878)
2021 (742)
2020 (477)
Funding
Current Stage
Public CompanyTotal Funding
$2.5MKey Investors
Apple
1986-08-20IPO
1984-10-01Series Unknown· $2.5M
Leadership Team
Shantanu Narayen
CEO
Dan Durn
Chief Financial Officer
Recent News
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