Contrast Security · 10 hours ago
Professional Services Consultant
Chicago, IL
Full-time
Hybrid
Mid Level
3+ years expContrast Security is redefining how organizations protect their software with industry-leading Application Detection and Response. As a Professional Services Consultant, you will deliver onboarding and consulting services, acting as a trusted advisor to customers and ensuring successful adoption of solutions.
Cloud SecurityCyber SecurityDeveloper ToolsEnterprise ApplicationsSecuritySoftware
Hiring Manager
Kim Myers
Responsibilities
Lead customer onboarding and implementation projects from kickoff to successful transition to support, ensuring fast time-to-value and strong adoption
Act as a trusted advisor to customers, providing best practices, technical guidance, and strategic recommendations tailored to their business objectives
Deliver hands-on configuration, integration, and customization services, including developing and implementing technical solutions to meet customer requirements
Facilitate technical workshops and provide training to empower customers and enable self-sufficiency
Collaborate closely with Sales, Sales Engineering, and Customer Success to understand customer needs, define project scopes, and ensure alignment of expectations
Provide regular updates on project progress to customers and internal stakeholders, identifying and mitigating risks as needed
Develop and maintain high-quality customer-facing documentation and deliverables
Identify and share opportunities for additional services, optimizations, or product enhancements based on customer interactions and feedback
Contribute to the continuous improvement of delivery methodologies, playbooks, and best practices within the PS team
Support internal knowledge sharing by mentoring colleagues and contributing to internal training initiatives
Qualification
Required
Bachelor's degree in Computer Science, Engineering, or related technical discipline
3+ years of experience delivering Professional Services or technical consulting engagements, ideally in SaaS, Application Security (AppSec), or cybersecurity environments
Hands-on technical expertise in software implementation, integrations, and/or application security
Experience with scripting languages (e.g., JavaScript, Python) and RESTful APIs
Strong understanding of DevOps and modern software development life cycles (SDLC)
Excellent presentation, communication, and interpersonal skills, with a proven ability to build trusted relationships at multiple levels within customer organizations
Ability to analyze complex business and technical problems, propose and implement effective solutions
Self-motivated and able to manage multiple projects in a fast-paced environment
Preferred
Prior experience in high-growth environments is a plus
Company
Contrast Security
Contrast Security is a modernized application security, embedding code analysis, and attack prevention directly into the software.
201-500 employees
H1B Sponsorship
Contrast Security has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2022 (4)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$269MKey Investors
Liberty Strategic CapitalWarburg PincusBattery Ventures
2021-11-09Series E· $150M
2019-02-28Series D· $65M
2017-10-19Series C· $30M
Leadership Team
Rick Fitz
Chief Executive Officer
Jeff Williams
Founder and CTO
Recent News
EIN Presswire
2025-12-03
Company data provided by crunchbase