Covenir BPO · 10 hours ago
Customer Support Specialist
United States
Full-time
Remote
Entry, Mid Level
2+ years expCovenir is a rapidly growing company specializing in business process outsourcing. They are seeking Customer Support Specialists to manage customer queries and provide excellent service while working in a flexible, team-oriented environment.
FinanceFinancial ServicesInsuranceOutsourcing
Responsibilities
Work with our insurance provider clients and deliver great overall customer service
Take in a high volume of calls, communicate via email and letters as appropriate
Document all client communication across several platforms
Be the point person for our clients as well as their customers
Qualification
Required
2+ years of customer service experience in a call-center environment
Demonstrated communication, organizational and interpersonal skills
Intermediate proficiency in Microsoft Office
Strong independent problem solving and analytical skills
Preferred
4+ years of insurance experience (insurance agent license a plus!)
Bilingual (Spanish/English)
Associate's degree
Company
Covenir BPO
Delivering a simple customer experience has never been more complex.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase