Epcon Communities · 6 hours ago
Online Sales Consultant
Columbus, Ohio Metropolitan Area
Full-time
Hybrid
New Grad, Entry Level
$55K/yr - $55K/yrEpcon Communities is a lifestyle-rich home developer dedicated to creating remarkable experiences for homebuyers. The Online Sales Consultant will manage incoming leads, qualify prospects, and effectively communicate the brand and offerings to potential buyers.
Building MaintenanceBuilding MaterialConstructionCustomer ServiceResidential
Hiring Manager
Renee Downs
Responsibilities
Respond immediately to online registrations to engage potential buyers without delay
Answer questions and provide information regarding Epcon Communities, floor plans, the homebuying process, and current advertised promotions
Nurture “coming soon” and VIP leads to support successful community launches and sales transitions
Qualify prospects and diligently follow up to secure appointments with Epcon Sales Consultants
Execute warm hand-offs and follow-up with prospects after appointments are completed
Conduct outbound phone and email outreach to re-engage inactive or unresponsive prospects
Manage all leads, prospects, and buyers within Epcon’s CRM and sales systems
Track, analyze, and report conversion metrics to support performance improvement
Collaborate with sales and marketing teams to support branding standards and initiatives
Maintain knowledge of market conditions, competitors, technology trends, and economic factors impacting home sales
Partner with the Marketing team to stay informed on current campaigns and community updates
Ensure websites and digital platforms reflect accurate and timely information
Perform CRM and software cleanup as needed to maintain data accuracy
Qualification
Required
Proven success as an Online Sales Consultant or in a similar inside sales role
Strong understanding of a structured sales process, including lead qualification and appointment setting
Customer-focused with a strong sense of urgency and follow-through
Process-oriented with a commitment to consistent systems and best practices
Knowledge of Epcon Communities, products, and competitive landscape (or ability to learn quickly)
Understanding of and adherence to Fair Housing Guidelines
Proficiency with Microsoft Office, CRM platforms, and WordPress
Highly organized with strong attention to detail and accuracy
Excellent verbal and written communication skills; comfortable and confident on the phone
Reliable, dependable, and able to work independently while managing multiple priorities
Experience using CRM systems, call tracking software, and Microsoft Excel
Ability to operate a computer and communicate via phone, email, and digital platforms
Ability to lift up to 10 pounds occasionally
Ability to pass a background check and drug screen
Preferred
Homebuilding or real estate industry experience preferred
Bachelor's degree preferred but not required
Benefits
Medical, dental, vision, and 401(k) benefits
Company
Epcon Communities
Epcon Communities is a construction company.
Founded in 1986
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Joel Rhoades
Chief Executive Officer
Brooks Longfellow
Chief Operating Officer
Recent News
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