Chase · 10 hours ago
Business UAT Analyst - Campaign Testing - BILINGUAL SPANISH REQUIRED
201 N Walnut St, Wilmington, DE, 19801, US
Full-time
Onsite
Entry, Mid Level
2+ years expChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a Business UAT Analyst, you will be responsible for developing and maintaining test scenarios, test plans, and test cases, ensuring that marketing materials are accurate, compliant, and functional.
BankingFinancial Services
Responsibilities
Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives
Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation
Review campaign requirements, specifications, user documentation, help files, and other project documentation – job aids/procedures to assure quality of the test suites to be developed
Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance
Ensure proper version control and configuration management of all test objects developed and test environments used
Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team
Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows
Identify process gaps and streamline processes to improve efficiency
Qualification
Required
Minimum 2 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills
Bilingual skills in English and Spanish
Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills
Experience in execution of automated test suites with hands – on experience in both waterfall and Agile SDLC models
Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies
Proven ability to manage and prioritize multiple, diverse projects simultaneously
Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps
Excellent problem solving, interpersonal communication, project and time management skills while being extremely detail oriented
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
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