King County Housing Authority · 15 hours ago
Property Specialist
King County Housing Authority is a high performing nationally recognized leader in affordable housing, currently seeking a dedicated individual for the Property Specialist position. The role involves providing customer service and administrative support, processing tenant files, and coordinating with vendors for maintenance and inspections.
Non ProfitReal EstateRental
Responsibilities
Assisting a vibrantly diverse tenant and applicant population by answering questions; taking complaints and/or requests for work orders; and referring people as necessary based on individual issues presented
Processing tenant files and performing administrative and office support functions
Processing continuing eligibility for housing assistance; calculating rent based on program requirements and submitting the information to the Senior Property Manager for approval
Documenting and maintaining case files and on-line records
Entering, tracking and closing work orders for maintenance requests as well as time records for property staff
Serve as the main point of contact for walk-ins, phone calls, and emails; greet applicants, tenants, and visitors; explain processes and procedures, answers questions, makes recommendations and refers to appropriate department or individual based on needs
Process annual and interim reviews of tenant eligibility to assure compliance with HUD regulations; track and process completion with tenants; verify income, criminal history, and landlord history; calculate household income to determine tenant rent; complete tax credit paperwork with tenants
Manage and maintain resident files and records; ensure scanning and indexing of resident paperwork is done in a timely manner and consistent with policy and procedures; track outstanding purchase orders
Perform tenant accounting authorizing adjustments to tenant accounts, security deposits, rent changes, retroactive billings, and maintenance charges
Coordinate with vendors; schedule services; create purchase orders for goods and supplies; take work orders from tenants and alerts maintenance staff; assist in inspections; request service for routine vendor repairs; schedule annual testing and inspections of fire extinguishers, alarms, back flow testing and storm water catch basin; schedule pest control treatments and maintains logs
Process move outs; schedule move out inspections; prepare charges and move out statements for residents; contact new resident and coordinate move-in date; create packets for new move-ins; schedule lease signing for manager; process move-in into the computer system; receive and process transfer requests when needed
Assist property manager with organizational initiatives, special projects, and daily operations; act as Property Manager in their absence
Qualification
Required
High School Diploma or GED
Minimal experience in customer service, public office or housing, tax credit programs, working in a team environment
An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essential functions of this position
Demonstrated experience maintaining records (manual and electronic) and performing data entry with a high level of accuracy and attention to detail
Proficiency using MS Office applications including Word, Excel, Outlook and the Internet
Clearly and effectively communicates both verbally and in writing by actively listening and sharing relevant information
Strong organizational skills including prioritizing, ensuring accuracy, multi-tasking, and handling interruptions appropriately; ensures assignments are completed in a timely and effective manner
Ability to work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds
Ability to think critically and creatively to interpret data and make conclusions; will question and search for answers; evaluates ideas and information and develops ideas that lead to action
Ability to perform mathematical calculations
Ability to maintain confidentiality
Consent to and pass required assessments
Consent to and pass a criminal records background check
Position may require travel to KCHA properties and sites. The successful candidate will need to have access to reliable transportation to meet the business needs of the Agency
Benefits
Comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance
Life and long-term disability insurance plans
Vacation, sick and personal leave
Tuition reimbursement
Retirement benefits
Company
King County Housing Authority
KCHA is a company that offers affordable housing facilities and rental housing facilities.
Funding
Current Stage
Late StageRecent News
2025-05-17
HousingWire.com
2025-05-07
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