AllianceOne · 10 hours ago
Agent- TP US Rehire Applicants Only
AllianceOne is a subsidiary of Teleperformance that provides employees the opportunity to be part of a global leader in contact center management. The role involves receiving incoming calls from patients, solving account issues, and assisting with payment options and transactions.
CommercialFinancial Services
Responsibilities
Receiving incoming calls from patients
Solving account issues
Negotiating solutions
Helping patients with their best options for payment
Assisting customers with transactions
Qualification
Required
Prior customer service experience (call center experience is a plus!)
Excellent verbal communication skills with a professional phone presence
Strong desire to achieve goals
Basic computer knowledge/skills; ability to multitask when talking and typing at the same time
Ability and openness to work with a diverse customer base
Works well in team settings
Preferred
Bilingual in Spanish and English preferred
Benefits
Health Insurance (Medical/Dental/Vision)
HSA/FSA plans
Generous Paid Time Off package
EAP
401k after 90 days
Company
AllianceOne
AllianceOne is provides debt collection services and contact center solutions.
Funding
Current Stage
Late StageTotal Funding
unknown2007-08-01Acquired
Leadership Team
Recent News
Company data provided by crunchbase