USAJOBS · 1 hour ago
Supervisory Program Specialist (Integrative Health Service, Business Manager)
San Francisco, California, USA
Full-time
Onsite
Mid, Senior Level
$111K/yr - $144K/yr
1+ years expThe San Francisco VA Health Care System is seeking a Supervisory Program Specialist to manage staffing, administrative operations, and health system data for integrative health and wellness programs. The role involves evaluating operations, identifying inefficiencies, and developing recommendations for complex administrative problems.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Supervise MSAs and administrative staff. Oversee daily operation of the Advanced Medical Support Assistants and administrative Program Specialist, ensuring that agency policies and priorities are being followed. The incumbent gives advice, counsel, and instruction to employees on both work and administrative matters. Coordinates recruitment and hiring of staff, interviews candidates for Integrative Health positions, and coordinates onboarding for Integrative Health staff, including identifying and providing for training needs
Interpret program and budget directives, formulates instructions, and supports implementation of necessary activities for compliance
Analyze plans to determine the impact of clinical and wellness program changes on administrative processes and the feasibility of making modifications to accomplish cultural and structural changes
Oversee administrative programming essential to the Integrative Health Service, including space management for clinical and administrative operations and financial management
Management or delegation of management of all administrative suspenses, oversee payroll operations within the service, oversee preparation for all audits and compliance with applicable regulation and standards, and other administration leadership duties as assigned
Develop efficient processes for effective clinic flow, identify ways to coordinate patient flow through interdisciplinary clinics across multiple provider visits, resolve conflicts in consult management by optimizing processes and communication, and modify administrative processes to ensure adherence to consult management timelines, to improve access, to reduce administrative burden, and to improve patient and provider experience
Duties also include preparing reports and recommendations for Executive Leadership, VISN, and national offices based on data pulled from national dashboards and data depots. Attend regular meetings as the Integrative Health representative to support Business Continuity of the Integrative Health service and coordinates with fellow managers, supervisors, and other administrators. Participate in health care system-wide discussions on business operations and business continuity as it relates to Integrative Health
Provides customer service and manages routine communications with internal and external stakeholders, including leadership team members and administrative officials from other services
Carries out other administrative duties (e.g., supply ordering and approving timecards) as assigned
Qualification
Required
You must be a U.S. Citizen to apply for this job
All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA
Selective Service Registration is required for males born after 12/31/1959
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11
Specialized Experience: At least one (1) year of specialized experience equivalent to at least the GS-11 level. Specialized experience is defined as experience that equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position and that is typically in or related to the work of the position to be filled
Preferred
Knowledge of VA rules, regulations and directives
Accuracy, attention to detail, multitasking, and timeliness are absolutely essential
Access to and knowledge of VATAS/Timekeeper
Excellent interpersonal skills
Excellent customer service
Demonstrated strong organizational skills
Demonstrated ability to work well within a team
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
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