N.C. Department of Information Technology · 13 hours ago
Human Resources Technician I
Wake County, NC
Full-time
Onsite
New Grad, Entry Level
$33K/yr - $57K/yr
0+ years expThe N.C. Department of Adult Correction is one of the largest state agencies responsible for safeguarding lives and property. They are seeking a Human Resources Technician I to support day-to-day HR operations, provide exceptional customer service, and assist with employee inquiries and onboarding processes.
Information Technology & Services
Responsibilities
Perform a broad range of human resources and personnel functions independently and collaboratively with the Correction Enterprises HR Team
Serve as a primary point of contact for employee inquiries, with a strong focus on benefits administration, time and leave, and general HR guidance
Support the onboarding process for new employees, ensuring a smooth and compliant experience
Maintain accurate and up-to-date HR records in accordance with state and organizational policies
Respond to inquiries, information requests, updates, and issues in a timely, professional, and efficient manner
Route and/or resolve HR-related concerns appropriately to ensure effective outcomes
Assist with special projects and new HR initiatives as assigned, demonstrating flexibility as workflow priorities shift due to time-sensitive needs
Qualification
Required
Associate's degree, typically in Human Resources from an appropriately accredited institution or relevant field and no years of experience required; or High school or General Educational Development (GED) diploma and 2 years of progressive experience in Human Resources
Perform a broad range of human resources and personnel functions independently and collaboratively with the Correction Enterprises HR Team
Serve as a primary point of contact for employee inquiries, with a strong focus on benefits administration, time and leave, and general HR guidance
Support the onboarding process for new employees, ensuring a smooth and compliant experience
Maintain accurate and up-to-date HR records in accordance with state and organizational policies
Respond to inquiries, information requests, updates, and issues in a timely, professional, and efficient manner
Route and/or resolve HR-related concerns appropriately to ensure effective outcomes
Assist with special projects and new HR initiatives as assigned, demonstrating flexibility as workflow priorities shift due to time-sensitive needs
Strong organizational skills, as priorities may change based on operational demands
Preferred
Documented experience administering employee benefits, leave programs, and timekeeping processes
Proficiency in utilizing Human Resource Information Systems (HRIS), such as SAP, to review and analyze employee data, manage time records, oversee benefits information, and generate reports
Strong ability to communicate policies, procedures, and complex information clearly and effectively in both written and verbal formats, applying sound judgment and professional reasoning
Proven experience compiling, analyzing, and organizing both electronic and hard-copy information with accuracy and attention to detail
Benefits
Comprehensive state benefits
Company
N.C. Department of Information Technology
The N.C.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Torre Jessup
Chief Operating Officer
Alysa Kelly
Executive Assistant to Chief Deputy/CIO/Chief Privacy Officer/Director of Enterprise Operations
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