Genpact · 11 hours ago
Senior Process Associate, Work Order and Repair Order Analyst onsite Winfield, KS
USA-Richardson
Full-time
Onsite
Mid, Senior Level
$50K/yr - $50K/yrGenpact is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. In this role, you will manage assigned order transaction types, run reports, and provide updates on repair opportunities and historical trends while ensuring vendor compliance and maintaining service levels.
AnalyticsArtificial Intelligence (AI)Business Process Automation (BPA)ConsultingInformation TechnologySoftware
Responsibilities
Book all transactions, run reports to manage daily work, and give customer
· and business owners’ updates for open orders and historical trends
Responsible for interface with various levels of the organization for key
· updates
Interact with our vendors to determine the scope of repair required
Entry data, quote approvals, shipping requirements, and status reports to provide to business platform owners
Ensure vendors are quoting at contract agreements, approving vendor quotes
· provided by Platform Manager’s guidelines, and meeting TAT
· commitments
Communicate missed and/or potential vendor contract commitment misses
Generate and process weekly Opportunities Report for assigned program(s)
Responsible for interface with various levels of the organization for key
· updates
Build vendor relationships with the assigned vendors to maintain service
· levels for pricing and TAT
Process USM Web App transfers and Purchase Orders following the assigned guidelines provided by the Platform Managers
Monitor all Orders that are closed/received within scheduled dates or 30 days
Reporting, special projects, and programs assigned by the business
Collecting, managing, and scanning required trace paperwork for assigned incoming parts when needed. May required physical walking to the warehouse
Provide historical Order reports monthly
Generate weekly Opportunities Report for assigned program team(s)
Qualification
Required
High School Graduate
Good Writing/Email skills (MS Outlook, MS teams)
Relevant experience
Good Interpersonal, Time Management & Planning skills
Great communication skills – (lead meetings, launch external communications, etc.)
Excellent attention to detail, organizational, and analytical skills
Ability to work with large volumes of data and documentation while ensuring accuracy and compliance
Strong communication skills for collaboration with internal teams, lessors, regulators, and customers
Strong understanding of aircraft engine maintenance programs, life-limited parts tracking, and regulatory requirements
Preferred
Experience of working on ERP, Order entry, Vendor interactions
Supply Chain Knowledge (Aviation or Repairs are a bonus)
MS Excel, beginner to intermediate
Interactions with Leadership teams internal and customers
Company
Genpact
Genpact is an information technology firm that offers business management, artificial intelligence, automation, and cloud services.
Founded in 1997
10001+ employees
H1B Sponsorship
Genpact has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (225)
2024 (257)
2023 (208)
2022 (187)
2021 (413)
2020 (514)
Funding
Current Stage
Public CompanyTotal Funding
$750M2025-11-13Post Ipo Debt· $350M
2024-05-30Post Ipo Debt· $400M
2007-08-10IPO
Leadership Team
Balkrishan Kalra
President and Chief Executive Officer
Aswin Chandrasekaran
Senior Vice President
Recent News
2026-01-22
Company data provided by crunchbase