Pyramid Consulting, Inc · 16 hours ago
Program Manager
Mountain View, CA
Contract
Onsite
Senior Level, Lead/Staff
$105/hr - $115/hr
10+ years expPyramid Consulting, Inc. is a leading IT industry firm, seeking a talented Program Manager for a 6-month contract opportunity in Mountain View, CA. The role involves owning product and integration initiatives, coordinating cross-team efforts, and driving resolution for customer VOCs.
ConsultingInformation TechnologyLegalProfessional ServicesSoftwareStaffing Agency
Responsibilities
Own product & integration initiatives (JIRA, Confluence, other tools)
Act as the central point of contact for incoming Customer VOCs
Drive resolution by:
Identifying owning teams
Negotiating priorities
Accelerating fixes
Ensuring customer impact is closed loop
Coordinate cross-BU, cross-team efforts at scale
Run & present weekly steering committee reviews at SVP level
Own program updates, risks, dependencies, and decision tracking
JIRA Migration (On-Prem → Cloud)
Enterprise-wide initiative
Manage reporting gaps, data loss risks, field mismatches
Coordinate chaos → smooth migration experience
~2–3 months effort
Voice of Customer (VOC) Enablement
Handle 3–4M VOCs/month
Partner with analytics/NLS teams
Identify recurring themes & problem areas
Drive fixes with owning engineering/product teams
Qualification
Required
Program Management
Jira Admin
Software Development
Strong cross-team coordination (35–40 stakeholders regularly)
Conflict resolution & negotiation — non-negotiable
Executive-level communication & storytelling
Ability to align teams toward one goal despite competing priorities
Comfortable running meetings, not just attending them
Software industry ONLY
Product Development / Engineering background
Experience at large software companies
10 years total experience
Ideally 10 years in Program / Technical Program Management
QA → TPM transition acceptable if program depth is strong
Preferred
JIRA Admin or enterprise JIRA experience = big plus
APIs, logs, architecture discussions (good to have, not mandatory)
Benefits
Health insurance (medical, dental, vision)
401(k) plan
Paid sick leave (depending on work location)
Company
Pyramid Consulting, Inc
Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets.
5001-10000 employees
H1B Sponsorship
Pyramid Consulting, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (178)
2024 (112)
2023 (95)
2022 (62)
2021 (50)
2020 (117)
Funding
Current Stage
Late StageLeadership Team
Ramesh Maturu
President and Co-Founder
Manish Kaushik
Chief Financial Officer
Recent News
2025-08-18
Company data provided by crunchbase