GLG · 19 hours ago
Director, Operations - Global Corporate
New York
Full-time
Onsite
Director/Executive
$153K/yr - $200K/yr
7+ years expGerson Lehrman Group (GLG) is a leading insight network that connects clients with experts across various fields. The Director of Commercial Operations will drive operational excellence and commercial performance, overseeing global strategies and sales processes to enable revenue growth.
Information ServicesProfessional ServicesTraining
Responsibilities
Define and implement global commercial operations strategy aligned with GLG business objectives
Lead one or more global Centers of Excellence to drive standardization, share best practices, and foster innovation across regions and business segments
Partner with senior leadership to support monthly and quarterly business reviews, providing actionable insights for strategic decision-making
Ensure dashboards appropriately track revenue, pipeline, and operational KPIs for Corporate & Law
Operationalize new commercial/pricing strategies
Coordinate new product and workflow tool (e.g., Client View) introduction working collaboratively with Product, Marketing, Expert Management teams
Continuously evaluate and refine commercial processes to improve scalability, efficiency, and impact
Drive initiatives that enhance the productivity and engagement of client-facing professionals
Collaborate with Leadership to determine ownership based on relevance and strategic priorities
Develop and maintain territory structures – working with Sales leadership – to ensure balanced coverage and growth opportunities each Corporate & Law subsegment
Monitor territory performance and recommend adjustments based on market trends and business priorities
Support regular pipeline reviews with Sales leadership to ensure accuracy and health of the pipeline
Build on existing processes to enhance visibility and discipline in pipeline management
Explore opportunities to evolve current practices
Partner with Leadership to facilitate annual and quarterly account planning processes
Provide data-driven insights to identify growth opportunities and prioritize strategic accounts
Qualification
Required
7+ years of experience in commercial operations, sales operations, or business operations roles
Strong analytical and problem-solving skills; proficiency in Excel, and CRM systems (Salesforce preferred)
Excellent communication and stakeholder management skills
Ability to interpret complex data and provide actionable insights
Skilled in designing and executing transformation programs
Strong interpersonal skills to work effectively across teams
Understanding of sales processes, revenue drivers, and market dynamics
Ability to thrive in a fast-paced, evolving environment
Comfort with CRM systems, reporting tools, and automation platforms
Benefits
Comprehensive medical, dental and vision coverage effective on your first day of employment
Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays
401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting)
Tuition reimbursement program for eligible courses including language skills courses
Paid parental leave, adoption and surrogacy reimbursement
Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways
Other work perks and benefits available based on final job location
Company
GLG
The world's insight network.
1001-5000 employees
H1B Sponsorship
GLG has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2022 (2)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$212MKey Investors
SFW Capital Partners
2015-12-21Private Equity· $212M
2006-03-01Seed
Leadership Team
Mark Gerson
Co-Founder
J
John Goldsmith
Director
Recent News
2025-10-02
2025-09-17
Company data provided by crunchbase