Company 3 · 14 hours ago
Client Services Representative
New York, NY
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrCompany 3 is a creative services company that provides a range of services for content creators. They are seeking a Client Services Representative to enhance the client experience by delivering exceptional service and managing various hospitality-related tasks in a fast-paced environment.
AdvertisingMusicVideo
Responsibilities
Delivering an exceptional client experience across all touchpoints
Creating a warm, welcoming environment by anticipating client needs and delivering attentive, polished service at all times
Setting up and maintaining daily amenities, including coffee stations, breakfast offerings, snacks, and beverages throughout the office
Ensuring cleanliness and organization of all client-facing areas, including kitchens, lounges, and shared spaces
Managing inventory and ordering of food, beverages, supplies, and hospitality items while staying within budget
Planning and executing internal events such as weekly client happy hours, office-wide treats, and special seasonal experiences
Coordinating and celebrating employee milestones, including birthdays, holidays, and team celebrations
Overseeing all stages of client service during sessions, from greeting guests to ordering meals, preparing refreshments, and fulfilling on-the-spot requests
Collaborating with the Client Services and Operations teams to improve workflows, enhance service offerings, and support larger company events
Coordinating client gifts and reservations, ensuring thoughtful touches that align with the company’s brand and service standards
Assisting with setting up for parties and events and having schedule flexibility on event days
Assisting with Front Desk coverage and other administrative or office support functions as needed
Running occasional errands to support client services or team needs
Supporting special projects and performing other duties as assigned by management
Qualification
Required
Demonstrated experience in hospitality, client services, or a fast-paced customer-facing environment
Strong understanding of service excellence and a genuine passion for creating positive, memorable client experiences
Proven ability to multitask, prioritize effectively, and remain composed under pressure
Self-starter with a proactive mindset, strong organizational skills, and keen attention to detail
Polished communication skills, with the ability to engage confidently and professionally with clients, executives, and colleagues
Ability to exercise sound judgment, maintain discretion, and adapt quickly to shifting needs and priorities
Creative eye for presentation and an appreciation for aesthetics in hospitality settings
Collaborative team player with a positive attitude and willingness to support wherever needed
Experience supporting high-end clients or VIPs in hospitality, events, or creative industries
A strong personal sense of hospitality and interest in curating thoughtful, elevated experiences
Prior experience using an espresso machine and preparing espresso-based drinks
A creative eye for detail, whether in food presentation, event setup, or environment design
Familiarity with coordinating in-office celebrations, happy hours, or team-building events
Enthusiasm for working in a collaborative, fast-moving team environment
A sense of humor and a calm, can-do attitude when juggling multiple priorities
Comfortable working flexible hours, including evenings, weekends, and holidays, as needed
Preferred
Interest in film and/or hospitality
Benefits
A comprehensive package of health, retirement, and insurance benefits and paid time off
Retirement
Select insurance benefits
Health benefits
Company
Company 3
Company 3 is a comprehensive post production facility for features, commercials and music videos
Founded in 1997
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2020-11-04Acquired
Leadership Team
Mike Chiado
CTO
Anca Christina Dragomirescu, SHRM-SCP
Senior Human Resources Business Partner
Recent News
2025-11-24
Company data provided by crunchbase