First Citizens Bank · 21 hours ago
Senior Manager IT - Digital Channels Experience Engineering (Remote, NC)
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expFirst Citizens Bank is a financial institution seeking a Senior Manager IT - Digital Channels Experience Engineering to lead customer-facing experiences across web and mobile platforms. This role focuses on enhancing UI delivery, ensuring accessibility, and managing engineering excellence within a regulated environment.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
IT Strategy - collaborate with senior leadership and stakeholders to understand business needs. Partners with senior management to develop and implement IT strategies aligned with the company's business goal's and objectives
Project and Product Management Oversight - Identifies future needs and trends. Provides direction and oversight to IT projects and products. Assigns project tasks, drives project schedules, product releases, and conveys results or updates to the appropriate parties
Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to IT policies, standards, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development. Ensures bank needs are met through prioritization and resource allocation
Technical Expertise - Serves as a technical expert and strategic leader to senior management, associates, and business units. Ensures that team activities comply with all appropriate configuration, change controls, and security standards. Participates in business meetings and special projects to provide insight on end-user needs. Keeps abreast of industry trends. Identifies and holds accountable vendors in support of system updates and maintenance
Qualification
Required
Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering
Preferred
10+ years leading multi-channel engineering teams
Deep React.js & Flutter experience
Strong understanding of Backbase/Q2/Temenos accelerators
Expertise in responsive design & component architecture
Solid knowledge of API consumption patterns
Experience leading cross-functional pods at scale
Strong CI/CD for UI (Cypress, Detox, AppCenter)
Hands-on experience with mobile app deployment pipelines
Understanding of digital identity, session management, and security
Experience scaling mobile/web apps to millions of MAU
Banking domain knowledge (transactions, payments, servicing)
Knowledge of Web Accessibility (WCAG)
Experience with design systems (Storybook, Figma)
Experience with hybrid orchestrators & UI modelers
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
2026-01-23
Talk Business & Politics
2026-01-16
Company data provided by crunchbase