USA for UNHCR · 2 hours ago
Senior Manager, Human Resources
Washington, DC
Full-time
Hybrid
Senior Level, Lead/Staff
$119K/yr - $143K/yr
8+ years expUSA for UNHCR is dedicated to supporting refugees and humanitarian efforts, and they are seeking a Senior HR Manager to ensure effective people leadership and performance practices across the organization. This role involves partnering with leaders on performance management, coaching leaders, and driving adoption of HR practices during periods of growth and change.
CharityFunding PlatformNon Profit
Responsibilities
Partner with people leaders on complex performance, behavior, and employee relations matters, providing structure, judgment, and follow-through
Lead execution of performance management cycles, including sensitive and senior-level performance actions
Own formal employee relations investigations and related documentation, ensuring consistency, timeliness, and compliance in partnership with HR Operations as needed
Set and enforce clear expectations, timelines, and documentation standards to ensure timely, fair, and consistent outcomes
Apply policies, role scope, and performance expectations consistently, intervening early to prevent escalation
Monitor emerging people and performance risks, escalating appropriately and ensuring legally compliant resolutions
Apply job architecture and career frameworks to support consistent role scoping, performance expectations, and growth conversations
Partner with leaders to align role expectations with career pathways, identifying when development, role redesign, or movement is appropriate
Maintain job descriptions as active tools for role clarity, performance discussions, and development planning
Partner with Talent Acquisition on role design, scope clarification, and hiring readiness
Identify and address misalignment between role expectations and actual work
Hold people leaders accountable for effective people management practices and follow-through
Coach leaders through difficult conversations while reinforcing expectations for action and ownership
Translate organizational and people-practice changes into clear guidance, timelines, and required leader actions
Identify patterns in leader effectiveness, resistance, or adoption gaps and intervene directly
Partner with Learning and Development to address capability gaps and reinforce new expectations
Use people and performance data to identify trends, surface risks, and drive leader action
Translate insights into practical decisions and interventions, not reporting alone
Partner with HR Operations to ensure data integrity and appropriate use
Contribute to continuous improvement of people processes, tools, and guidance
Work closely with HR Operations, Talent Acquisition, and Learning & Development to ensure aligned and coordinated people practices
Support onboarding, role transitions, leadership readiness, and organizational change initiatives
Serve as a visible, trusted partner across functions during periods of growth and change
Qualification
Required
At least 8-12 years of progressive HR experience, with increasing responsibility across performance management, employee relations and leader support
Demonstrated experience leading or directly supporting complex performance management and employee relations actions, including senior-level performance plans or escalations
Experience operating in a growing or evolving organization, holding people leaders accountable for timely action, documentation, and follow-through, and partnering cross-functionally to drive consistent adoption of people practices
Advanced expertise in performance management, corrective action, and employee relations, including policy application, employment risk awareness, and compliance in complex and sensitive situations
Strong understanding of job architecture, role scoping, and career frameworks, and their application to performance evaluation and development decisions
Broad knowledge of HR principles and best practices across the full employee lifecycle
Proven ability to lead the people side of change initiatives by driving adoption through leader accountability and organizational alignment
Understanding of refugee issues, humanitarian contexts, and global affairs as they relate to organizational mission and workforce dynamics
Benefits
Comprehensive health coverage, including employer-paid employee medical options (traditional and HSA plans)
Flexible savings accounts, including FSA and HSA
Industry-leading 401(k) match
Lifestyle Spending Account to support your wellness
Mental and financial wellness resources
Paid time off, including a paid winter break and sabbatical leave at key milestones
Volunteer Time-Off to support your community engagement
Professional development support
Access to tools like Headspace for mindfulness and mental health
Company
USA for UNHCR
USA for UNHCR helps and protects refugees and people displaced by violence, conflict and persecution.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2020-10-01Grant
Leadership Team
Suzanne Ehlers
Executive Director and CEO
Beth Turner
Co-founder and Chair of the Humanitarian Coalition
Recent News
Company data provided by crunchbase