Bergen Community College · 15 hours ago
Financial Aid Generalist
Paramus, NJ, US
Full-time
Onsite
Entry, Mid Level
$45K/yr - $50K/yr
2+ years expBergen Community College is seeking a Financial Aid Generalist to provide support and assistance with the financial aid application review process. The role involves educating and counseling students and parents on financial aid opportunities while ensuring compliance with federal and state requirements.
EducationHigher Education
Responsibilities
Determines eligibility for federal, state, institutional, and other aid programs in accordance with all applicable laws, regulations, policies, guidelines, and other governing criteria
Explains financial aid policies, procedures, and regulations to enrolled and prospective students; advises students seeking financial aid according to established guidelines; elevates unique inquiries to the appropriate staff member
Maintains current knowledge in all aspects of financial aid including changes to federal and state regulations, participating in annual training, professional organizations, and conferences to keep abreast of new information and program changes to be implemented
Represents the Financial Aid department at various on and off-campus events, including orientation, open house programs, and FAFSA workshops
Prepares, organizes, processes, and maintains office and students’ financial aid documents, records, and files; requests additional information in compliance with federal and state laws
Supports development of content for the Financial Aid website and ensures content is accurate and current
Prepares all forms, consumer information disclosures and student communication to inform students of program eligibility requirements, their rights and responsibilities and institutional procedures related to the program or services
Performs federal verification, C-codes and rejects resolutions
Educates students on the information required for completing financial aid applications and assists them with accurate data input as required by Federal and State financial aid websites
Provides outstanding customer service to students, parents, staff, and community. Responds promptly to requests for service and assistance
Counsels students and parents on financial aid opportunities, Direct Loan entrance and exit procedures, application process and status, delivery of funds and managing college costs and debt
Assists students with accessing various online Federal and State Financial aid portals required to facilitate the Financial Aid application and verification process
Provides support and assistance in all other Financial Aid Office procedures and works collaboratively with other team members
Performs additional tasks or duties as assigned by the Assistant Vice President of Financial Aid and Compliance or Assistant Director of Financial Aid or other designated management
Qualification
Required
Associate's Degree required
2 or more years of progressively responsible financial aid experience preferably at a community college
Demonstrates understanding of the community college mission and practices an open-door policy
Comprehensive knowledge and understanding of state and federal laws and regulations of agencies governing the student aid programs assigned to the position
Has basic proficiency in the use of the Microsoft Office suite
Must possess excellent customer service skills and have the ability to multi-task assignments
Preferred
Bachelor's Degree preferred
Full knowledge and understanding of FERPA is preferred
Proficiency with Ellucian Colleague or other similar higher education information systems is preferred
Exhibits strong skills in: Communication, Customer and Student Focus, Building Relationships, Organizing, Planning
Benefits
NJ Educator's Health Plan with Free Dental and Vision.
NJ State Pension Plan.
15 vacation days
15 sick days
4 personal days
2 floating holidays
All designated holidays
5 non-designated holidays a year
3 Partial Sick Days
Company
Bergen Community College
Bergen Community College is an educational institution.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$4.5MKey Investors
U.S. Department of Agriculture
2023-06-22Grant· $4.5M
Leadership Team
Ron Spaide
Chief Information Officer
Terri Deans-McFarlane
ESL INSTRUCTOR
Recent News
2025-06-13
24-7 Press Release Newswire
2024-11-20
Company data provided by crunchbase