B&Q · 1 day ago
Customer Advisor
UNAVAILABLE, UNAVAILABLE, Featherbed Lane
Full-time
Onsite
New Grad, Entry Level
£12.71/hr - £12.71/hrB&Q is a home improvement retailer dedicated to helping customers enhance their living spaces. They are seeking a Customer Advisor who will provide expert advice and exceptional customer service while managing stock and maintaining store displays.
Home ImprovementHome ServicesReal EstateRetail
Responsibilities
Become an expert advisor and inspiration for customers
Get to know customers and their home improvement projects
Manage stock and set up displays to ensure the store looks great
Provide excellent customer service and support
Be trained in paint-mixing and cutting timber
Qualification
Required
Happy to help, eager to learn and just a little bit obsessed with home improvement
Friendly and outgoing
Great at working in a team
Flexible enough to work on a rota that includes weekends, evenings and bank holidays
Preferred
Experience in customer service or retail
Ability to manage stock and set up displays
Willingness to be trained in paint-mixing and cutting timber
Benefits
Award-winning pension scheme
ShareSave options
6.6 weeks holiday
Payroll giving
Employee Assistance Programme
Shopping discounts
Colleague wellbeing benefits
Company
B&Q
B&Q are the UK’s leading home improvement and garden living retailer with over 300 stores and our Store Support Office in Southampton. It is a sub-organization of Kingfisher.
Founded in 1969
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Graham Bell
CEO at B&Q
Recent News
2025-12-22
London Evening Standard
2025-12-18
2025-12-14
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