SoftWriters · 2 weeks ago
Release Manager / Project Manager
Softwriters develops innovative IT solutions that empower long-term care pharmacies to deliver life-saving medications more efficiently and accurately. They are seeking a Release Manager / Project Manager to lead end-to-end release planning and execution, ensuring high-quality software releases across their product suite.
ComputerHealth CareInformation TechnologyPharmaceuticalRoboticsSoftware
Responsibilities
Lead end‑to‑end release planning and execution across the entire product suite, ensuring releases are on schedule, stable, and production‑ready
Develop, maintain, and communicate a comprehensive release calendar while managing cross‑team dependencies and interdependencies
Identify, assess, and mitigate release risks proactively, minimizing disruption to internal teams and customers
Facilitate formal Go/No‑Go decisions and release sign‑off with Platform Operations leadership
Continuously improve release and deployment processes, driving efficiency, consistency, and best practices
Plan and manage release‑related initiatives using Agile, hybrid, or waterfall methodologies as appropriate
Lead cross‑functional planning meetings, release reviews, retrospectives, and issue‑resolution forums
Track milestones, risks, and issues; escalate proactively when delivery, quality, or stability is at risk
Ensure alignment between product roadmap commitments and operational execution
Establish and track key performance indicators (KPIs) to measure release quality, predictability, and efficiency
Analyze release metrics and provide regular stakeholder reporting on performance, risks, and improvement opportunities
Identify and manage release‑related risks through clear mitigation strategies and transparent communication
Coordinate Alpha, Beta, and LPR activities across product teams
Ensure user testing plans are defined, scheduled, and ready at the start of each release phase
Implement feedback mechanisms to collect, analyze, and track user input throughout testing cycles
Qualification
Required
Proven experience managing software releases in a Release Manager, Project Manager, or similar role
Strong understanding of Agile methodologies and hands‑on experience managing the full product lifecycle
Exceptional organizational and time‑management skills with the ability to manage multiple concurrent releases
Excellent communication and stakeholder management skills across technical and non‑technical teams
Bachelor's degree in Computer Science, Engineering, Business, or a related field
Preferred
5+ years of experience in technical release management within a SaaS, cloud, or hybrid environment
Experience using Azure DevOps or comparable release/project management tools
Background in healthcare technology, pharmacy systems, or highly regulated environments
Experience building and executing formal risk management strategies
Familiarity with healthcare regulatory, compliance, or validation requirements
Benefits
100% paid parental leave
401(k) with company match
Comprehensive medical, dental, and vision coverage
Wellness and employee assistance programs
Company
SoftWriters
SoftWriters Inc. is the leading provider of pharmacy management software solutions purpose-built for long-term care (LTC) pharmacies.
Funding
Current Stage
Growth StageRecent News
2023-12-23
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