Tier 2 Operations Facilitator jobs in United States
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Booz Allen Hamilton · 15 hours ago

Tier 2 Operations Facilitator

Booz Allen Hamilton is seeking a Tier 2 Operations Facilitator to enhance the resilience and efficiency of systems for the Intelligence Community. The role involves building robust infrastructure, implementing monitoring tools, and automating tasks to improve system reliability and security posture.

ConsultingCyber SecurityIT InfrastructureManagement ConsultingSecurity
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Growth Opportunities
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Help the Intelligence Community develop more robust systems by building a resilient infrastructure
Build in redundancy, implement monitoring tools, and automate wherever possible
Reduce toil by scripting routine tasks and automating self-repair

Qualification

Linux systems administrationCloud deploymentContainerization toolsCI/CD pipelinesInfrastructure-as-codeGit versioningCustomer supportScriptingITIL principlesPublic Key InfrastructureBig Data platformsAI/ML tools

Required

2+ years of experience with RHEL or Linux systems administration and various Linux-based web stacks
2+ years of experience deploying applications in cloud or containerized environments
2+ years of experience working with cloud service offerings such as compute, storage, databases, DNS, load balancers, and identity and access management
Experience using containerization tools and technologies such as Docker, Kubernetes or Helm
Experience with CI/CD pipelines, observability tools, and infrastructure-as-code, including Terraform and Ansible
Experience in code versioning with Git, including GitLab or Bitbucket
Experience working in a direct customer support role, utilizing ticketing systems such as Jira or ServiceNow
TS/SCI clearance with a polygraph
HS diploma or GED
Ability to obtain a Security+ CE, SSCP, CCNA-Security, or GSEC Certification within 6 months of start date

Preferred

Experience in scripting or programming, including in Python, Go, and Bash
Experience with ITIL Service Management principles
Experience with SSO, including Keycloak, Okta, or similar
Experience with Big Data platforms or Cross Domain Solutions
Experience with AI/ML tools and techniques
Knowledge of Public Key Infrastructure (PKI)
Bachelor's degree in a related field

Benefits

Health
Life
Disability
Financial
Retirement benefits
Paid leave
Professional development
Tuition assistance
Work-life programs
Dependent care

Company

Booz Allen Hamilton

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Booz Allen Hamilton is a consulting firm that specializes in analytics, technology, and engineering.

Funding

Current Stage
Public Company
Total Funding
$3.03B
2025-03-11Post Ipo Debt· $650M
2023-08-01Post Ipo Debt· $650M
2020-08-13Post Ipo Debt· $700M

Leadership Team

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Matthew Calderone
Chief Financial Officer and Executive Vice President
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Kristine Anderson
Chief Operating Officer
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Company data provided by crunchbase