American Fidelity · 2 weeks ago
APL Technical Infrastructure Analyst
Oklahoma City, Oklahoma
Full-time
Onsite
Mid, Senior Level
5+ years expAmerican Fidelity is a company seeking an APL Technical Infrastructure Analyst to support and manage technical computing and infrastructure solutions. The role involves collaborating with teams to implement technology solutions and providing technical support across various systems and environments.
Financial ServicesHealth InsuranceInsuranceLife Insurance
Responsibilities
Collaborate with ISD teams and business units to identify, evaluate, select, implement and support the technical computing, end user computing, storage, network, collaboration and voice communications environments
Review, analyze, evaluate, recommend and implement technology infrastructure and services solutions using appropriate project management methodology
Install new software releases, system upgrades, evaluates and installs patches and resolves software related problems
Perform system management activities including configuration, and tuning
Provide technical support and system administration which may include networks, servers, storage, operating systems, desktop and mobile environments, systems management software, email and messaging, telecom, directory services, enterprise collaboration, document management platforms, workflow systems and security infrastructure
Qualification
Required
Experience in designing, implementing and managing large heterogeneous computing environments (Windows Server, Linux, IBM Z/OS operating systems) across a large multi-site multi-domain enterprise class networks
Experience with designing and supporting process workflow, document management, collaboration tools and platforms including SharePoint and OnBase
Knowledge of enterprise corporate messaging systems including Microsoft Exchange, Microsoft Lync and mass email delivery
Strong oral and written communication skills including interpersonal and consultative skills
Demonstration of administrative and organizational skills
Broad knowledge of computing, telecommunications and network technologies including ability to understand and apply emerging technologies to current architecture
Experience with deploying and supporting complex distributed applications
Understanding of organizationally approved project management methodologies (e.g., Agile/Scrum, Waterfall)
Understanding of System Development Life Cycle (SDLC)
Knowledge in the software applications required to support the operational activities of the Contact Center
Proven commitment to meeting organizational and departmental goals and objectives
Understanding of Knowledge Management concepts and Knowledge Centered Support (KCS) methodologies
Bachelor's Degree From Four-Year College or University
5 years up to 7 years
4 years need to be job specific
Preferred
Microsoft Certified Solutions Associate (MCSA): Windows Server 2012 certification or Windows Server 2008 MCSA + Exam 417
Microsoft Certified Solutions Associate (MCSA): Windows Server 2012 certification or Windows Server 2008 MCSA + Exam 417
OnBase Certified
System Administrator
Workflow Administrator
Microsoft Certified Solutions Associate (MCSA): Windows Server 2012 certification
Microsoft Certified IT Professional (MCITP) - Exams 70-680, 70-686
Windows Server 2008 MCSA + Exam 415, 416, 417
Microsoft Certified Solutions Engineer (MCSE): Desktop Infrastructure certification
Microsoft Technical Associate
Microsoft Certified Solutions Associate (MCSA): Windows Server 2012 certification or Windows Server 2008 MCSA + Exam 417
Microsoft Certified Solutions Expert (MCSE): Server Infrastructure Certification
VMWare Certified Professional
VMWare Certified Advanced Professional
Foundations of Crestron Programming (CTI-P101)
InfoComm Certified Technology Specialist Certification
MCSA Certification
Cisco Certified Entry Networking Technician (CCENT)
Foundations of Crestron Programming (CTI-P101)
Core Systems Programming (CTI-P201)
Crestron Fusion Programmer (CTI-FUSION-P)
Company
American Fidelity
American Fidelity is a life and health insurance company.
1001-5000 employees
H1B Sponsorship
American Fidelity has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2023 (6)
2022 (7)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Elizabet Narciandi
Executive Director
Recent News
2026-01-20
2025-12-10
2025-11-19
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