TEKsystems · 20 hours ago
Hybrid Outpatient Coordinator
Covina, CA, US
Full-time
Hybrid
New Grad, Entry Level
$23/hr - $23/hrTEKsystems is a leading provider of business and technology services, and they are seeking a Hybrid Outpatient Coordinator to support non-clinical tasks in delivering care to members. The role includes scheduling medical appointments, verifying eligibility, and maintaining quality information related to case management.
Information Technology
Responsibilities
The Coordinator, Outpatient is responsible for coordinating non-clinical tasks to support the delivery of care to members who meet case management criteria
Responsibilities include but are not limited to assisting in scheduling medical appointments, durable medical equipment, home health, eligibility/benefit verification, requesting medical records, data entry, and review of medical management reports
The Coordinator, Outpatient is accountable for outreaching members telephonically to introduce and invite them to Case Management
The Coordinator, Outpatient will maintain high quality and reliable information related to reports, data, cases, and be able to identify and report any discrepancies
Creating and developing a team play approach by being a good communicator and being flexible to the needs of the department
Assists Outpatient Case Manager(s) with arranging services for members, such as home health, DME, physician appointments, specialist appointments, and transportation
Follows up with patients to ensure arranged services are received
Maintains turnaround time compliance in all aspects of the case management Standards of Operation
Keeps patient and/or family members or other customers informed of care coordination
Assists other staff and supports the team approach
Demonstrates the ability to follow through with requests, sharing of critical information, and getting back to individuals in a timely manner
Demonstrates honesty and integrity in everyday activities
Protects privacy for both patients and employees; ensuring all personal health information is kept confidential (e.g., sensitive papers, charts, and reports are not in view of the public)
Recognizes when an error has been made and immediately reports to the appropriate manager
Participates in 'service recovery' through follow-up with an upset member, gathering information, and demonstrating empathy
Treats members and their families with respect and dignity
Functions as liaison between administration, members, physicians, and other healthcare providers
Interacts professionally with other healthcare service providers
Communicates appropriately and clearly to management, co-workers, and physicians
Qualification
Required
Responsible for coordinating non-clinical tasks to support the delivery of care to members who meet case management criteria
Assisting in scheduling medical appointments, durable medical equipment, home health, eligibility/benefit verification, requesting medical records, data entry, and review of medical management reports
Accountable for outreaching members telephonically to introduce and invite them to Case Management
Maintain high quality and reliable information related to reports, data, cases, and be able to identify and report any discrepancies
Creating and developing a team play approach by being a good communicator and being flexible to the needs of the department
Assists Outpatient Case Manager(s) with arranging services for members, such as home health, DME, physician appointments, specialist appointments, and transportation
Follows up with patients to ensure arranged services are received
Maintains turnaround time compliance in all aspects of the case management Standards of Operation
Keeps patient and/or family members or other customers informed of care coordination
Assists other staff and supports the team approach
Demonstrates the ability to follow through with requests, sharing of critical information, and getting back to individuals in a timely manner
Demonstrates honesty and integrity in everyday activities
Protects privacy for both patients and employees; ensuring all personal health information is kept confidential
Recognizes when an error has been made and immediately reports to the appropriate manager
Participates in 'service recovery' through follow-up with an upset member, gathering information, and demonstrating empathy
Treats members and their families with respect and dignity
Functions as liaison between administration, members, physicians, and other healthcare providers
Interacts professionally with other healthcare service providers
Communicates appropriately and clearly to management, co-workers, and physicians
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase