Foundever · 10 hours ago
Spanish Bilingual Customer Service Representative 1
Langhorne, PA
Full-time
Onsite
New Grad, Entry Level
$17.75/hr - $17.75/hrFoundever is a global leader in the customer experience industry, and they are seeking Spanish Bilingual Customer Service Representatives to provide technical support for a renowned camera company. The role involves assisting customers with technical inquiries, troubleshooting product issues, and ensuring an exceptional customer experience through effective communication in both Spanish and English.
AdvertisingConsultingCustomer ServiceOutsourcing
Responsibilities
Provide technical support for a renowned camera company
Leverage fluency in both Spanish and English to assist customers with a variety of technical inquiries
Troubleshoot product issues and deliver detailed product information to ensure an exceptional customer experience
Accurately document all customer interactions and escalate complex or unresolved matters as needed
Qualification
Required
Must legally be able to work and legally reside in the US
Must be at least 18 yrs of age
Highschool diploma or equivalent
The flexibility to work various shifts, including nights, evenings and weekends
Must pass a background check and drug-screen
Strong verbal and written communication skills in both Spanish and English
Ability to multitask and navigate between screens efficiently while assisting customer
Proficient in technical support and troubleshooting to resolve customer issues
Strong problem-solving abilities, empathy, adaptability, and reliability
Accurately document interactions and escalate issues with empathy to enhance customer experiences
Benefits
Enjoy the benefits of working from home. Save time, money and reduce stress
Hands-on paid classroom-style training, as well as ongoing job specific training
Comprehensive benefits including medical, dental, life and vision insurance, company-matched 401K contribution, paid vacation time, EAP and wellness program
Employee discounts and referral bonuses
Company
Foundever
Foundever is a customer experience company that offers AI and CX analytics, strategy, design, metaverse, and CX channel solutions.
Founded in 2019
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Michelle Parks
CEO - U.S. Market
Ana Athayde
Chief CX Technology Strategy and Partnerships
Recent News
2025-10-31
Company data provided by crunchbase