Royal American Management, Inc · 1 day ago
RealPage ONESITE SPECIALIST
RAM Panama City Corporate Office - Panama City, FL 32405
Full-time
Onsite
Entry Level
$18/hr - $19/hr
2+ years expRoyal American Management, Inc is seeking a RealPage OneSite Specialist to act as a liaison between the RealPage OneSite Software and administrative site staff. The role involves providing support and training on the software, ensuring accuracy in resident ledgers, and assisting with auditing properties.
Real Estate
Responsibilities
Develop and maintain a strong working knowledge of the RealPage Software product(s)
Identify and advise the VP of RealPage Support of issues that surface from the RealPage Software product and/or users
Provide corporate office and site staff support by answering questions and training, as needed, relating to RealPage OneSite Support chapter of the Procedures Manual and the use of the RealPage Software product(s)
Ensure all Final Account Statements are processed within the required timeline
Scan documents into OneSite Document Management to support transaction changes, rent changes, etc
Review reports in software to ensure accuracy for month end reports/financials
Assist with closing all properties in the RealPage Software Leasing and Rents each month for Accounting Month End/Year End
Produce and provide all applicable OS owner reports necessary for Monthly outside owner financial packages
Assist VP of RealPage Support with begin and end management procedures for transitioning properties in relation to the RealPage Software
Assist President, Vice President(s), Regional Managers, etc. with reporting issues/questions
Work with the accounting department to research any discrepancies from between the G/L and OneSite when needed, including but not limited to security deposits, bank deposit amounts, etc
Work with IT in troubleshooting issues related to OneSite and at minimum informing if there is any technical problem
Other duties as required
Qualification
Required
High School Diploma or Equivalent
Two years' experience in the property management industry
Excellent attendance and communication skills
Ability to build lasting business relationships
Exhibit professionalism
Develop and maintain a strong working knowledge of the RealPage Software product(s)
Identify and advise the VP of RealPage Support of issues that surface from the RealPage Software product and/or users
Provide corporate office and site staff support by answering questions and training, as needed, relating to RealPage OneSite Support chapter of the Procedures Manual and the use of the RealPage Software product(s)
Ensure all Final Account Statements are processed within the required timeline
Scan documents into OneSite Document Management to support transaction changes, rent changes, etc
Review reports in software to ensure accuracy for month end reports/financials
Assist with closing all properties in the RealPage Software Leasing and Rents each month for Accounting Month End/Year End
Produce and provide all applicable OS owner reports necessary for Monthly outside owner financial packages
Assist VP of RealPage Support with begin and end management procedures for transitioning properties in relation to the RealPage Software
Assist President, Vice President(s), Regional Managers, etc. with reporting issues/questions
Work with the accounting department to research any discrepancies from between the G/L and OneSite when needed, including but not limited to security deposits, bank deposit amounts, etc
Work with IT in troubleshooting issues related to OneSite and at minimum informing if there is any technical problem
Comprehend and perform ledger corrections with accuracy
Analytical and troubleshooting skills
Work under multiple time constraints
Ability to effectively organize and prioritize
Ability to independently manage workload and follow-up
Ability to cultivate positive working relationships with users and coworkers
Preferred
Experience with RealPage/OneSite is a plus
Benefits
$250 Sign-On bonus paid through Incentco points after 90 days.
$250 Employee Referral bonus paid through Incentco points after 90 days.
Company
Royal American Management, Inc
With over 50 years of experience in managing multi-family housing, Royal American Management, Inc.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase