Inside Higher Ed · 20 hours ago
Veterinary Client Service Representative I/II (CARE)
Gainesville, FL
Full-time
Onsite
Entry, Mid Level
$17/hr - $20/hr
1+ years expThe University of Florida is seeking Client Service Representatives for their Small Animal Hospital. This role involves facilitating client visits, directing communication, and ensuring smooth operations between clients and hospital staff.
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Responsibilities
Facilitating client's visits
Directing communications with clients during their visit
Acting as a liaison between the client and the staff to ensure the visit goes smoothly
Qualification
Required
High school diploma or equivalent and one year relevant experience for Veterinary CSR I
High school diploma or equivalent and three years of relevant experience for Veterinary CSR II
Ability to empathize with clients that are distressed by long waits, scheduling glitches, and other problems
Excellent communication skills
Highly organized
Strong public relation skills
Initiative to problem solve
Active listening skills
Confidence in handling customer interactions
Relationship building skills
Strong interpersonal skills
Professional image
Outgoing and enthusiastic
Team player
Must be able to lift a minimum of 40 lbs, bend, kneel, pull, push, twist and stand for an extended period of time
Preferred
Experience in veterinary medicine or in a clinic environment
Benefits
Health insurance
Paid time off
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
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