JJA.CO · 3 days ago
Information Technology Manager
JJA.CO is a Los Angeles-based nonprofit focused on education and healthcare, seeking a Director of IT to join their team of social entrepreneurs. The Director of IT will lead technology strategy and manage day-to-day IT operations, blending hands-on technical execution with strategic oversight to support analytics, business systems, and end-user support across a multi-state organization.
Responsibilities
Design, build, and maintain Power BI dashboards and reports to support executive, operational, and financial decision-making
Develop and maintain Salesforce reports and dashboards, ensuring data accuracy and usability
Partner with leadership and business teams to translate business needs into actionable analytics
Manage and optimize Sage Intacct, including reporting and integrations; support API-based integrations where applicable
Oversee Azure database environments, including performance, security, and data integrity
Maintain and improve internal systems to support business growth and operational efficiency
Collaborate with internal stakeholders on product development initiatives, including system enhancements, integrations, and technology roadmaps
Act as a technical partner to guide product requirements, architecture decisions, and implementation
Establish, implement, and maintain IT security protocols, policies, and best practices
Provide ongoing security monitoring, risk mitigation, and incident response support
Ensure compliance with Vision To Learn standards and applicable regulatory requirements
Lead desktop and end-user support, including onboarding/offboarding, hardware, software, and access management
Support a multi-state workforce, coordinate logistics, and consistent IT service delivery
Manage Microsoft 365 environments, including user provisioning, licensing, and security
Maintain and optimize the SharePoint file structure, ensuring data organization, accessibility, and governance
Support collaborative tools and workflows to enhance cross-functional productivity
Work cross-functionally with Finance, Human Resources, Operations, and Development teams
Provide guidance, documentation, and training to users as needed
Qualification
Required
Hands-on technical execution with strategic oversight
Experience in implementing and integrating financial management systems
Ability to automate processing and provide efficient and actionable reports and analyses
Collaborative and technically strong
Experience in designing, building, and maintaining Power BI dashboards and reports
Experience in developing and maintaining Salesforce reports and dashboards
Experience managing and optimizing Sage Intacct, including reporting and integrations
Experience overseeing Azure database environments, including performance, security, and data integrity
Experience maintaining and improving internal systems to support business growth and operational efficiency
Experience collaborating on product development initiatives, including system enhancements, integrations, and technology roadmaps
Experience establishing, implementing, and maintaining IT security protocols, policies, and best practices
Experience providing ongoing security monitoring, risk mitigation, and incident response support
Experience leading desktop and end-user support, including onboarding/offboarding, hardware, software, and access management
Experience managing Microsoft 365 environments, including user provisioning, licensing, and security
Experience maintaining and optimizing the SharePoint file structure
Ability to work cross-functionally with Finance, Human Resources, Operations, and Development teams