Trane Technologies · 16 hours ago
Equipment Field Project Manager
Wilmington MA 181 Ballardvale, Wilmington, Massachusetts, United States
Full-time
Onsite
Mid, Senior Level
$116K/yr - $153K/yr
5+ years expTrane Technologies is a global leader in innovative climate solutions for a sustainable world. They are seeking an Equipment Field Project Manager to support the execution of equipment projects, manage customer interactions, and resolve technical issues in the field.
IndustrialMachinery ManufacturingManufacturing
Responsibilities
Create a great customer experience by managing equipment projects, being the voice of Trane in the field attending job site meetings
Listening to customers and understanding issues/concerns
Directing customers on helping to resolve issues
If possible, address issue to avoid a service call
Come up with temporary fixes or permanent solutions in collaboration with the customer, sales team, or Trane equipment project manager Own directing the contractor/ Trane PM`s / Sales Team / Service Team
Use creative problem-solving skills to help troubleshoot and determine root causes for warranty issues, and to help customers find solutions to HVAC and business problems; includes leading problem-solving teams
The ability to communicate technical concepts and troubleshooting instructions either via the telephone or in writing
Maintain a high level of knowledge and understanding of customer expectations and product standards
Assists in coordinating the provision of warranty parts and service labor to resolve issues
Meet and direct techs onsite for easy handoff and clear scope of work
Create custom startup logs
Attend Customer MDI (manage for daily improvement) calls to provide input on critical customer issues
Report back to team on job status/ findings
Adapt schedule to address critical issues timing (time management and prioritization)
Help Sales and Service with site issues
Job summary emails/ Closeouts (full findings report on job that may require a formal Trane response)
Check in with Customers and Sales on job status
Follow up with customers after job completion for customer feedback
Promotes company safety policies to team members and subcontractors
Local Travel to job sites required as needed
Qualification
Required
Bachelor's degree or equivalent combination of education and experience
Minimum Five (5) years' experience in project management, HVAC service or related preferred
Experienced and knowledgeable in contracting processes associated with the installation of HVAC systems
Computer skills are essential
Strong interpersonal and customer service skills, and negotiating ability are needed to excel in this position
The ability to maintain a professional, cooperative temperament with internal and external customers in high stress situations
Highly organized and strongly customer service oriented
Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years
Benefits
Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
Family building benefits include fertility coverage and adoption/surrogacy assistance.
401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
Paid time off, including in support of volunteer and parental leave needs.
Educational and training opportunities through company programs along with tuition assistance and student debt support.
Company
Trane Technologies
Trane Technologies develops energy efficient indoor environments for commercial and residential applications.
10001+ employees
H1B Sponsorship
Trane Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (48)
2023 (28)
2022 (41)
2021 (33)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-03-17IPO
Leadership Team
David Regnery
Chief Executive Officer
Victoria Lazar
SVP, General Counsel and Corporate Secretary
Recent News
2026-01-07
Company data provided by crunchbase