FirstService Residential · 1 day ago
HR Generalist - Bilingual English and Spanish
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. The HR Generalist will assist with various aspects of Human Resources, including associate relations, compliance, and support for training and development within assigned properties.
Property ManagementReal Estate
Responsibilities
Serve as Human Resources contact for assigned properties. Respond to associate and management inquiries regarding policies, procedures, and programs
Ensure compliance with HR related federal, state and local requirements and regulations, including but not limited to, Workers’ Compensation, FMLA, I-9s, FLSA, EEO and FCRA
Provide support with associate relation counseling and related activities. Assist management in the implementation and communication of associate handbooks, policies, procedures and provide interpretation as needed. Participate in the investigation of associate complaints
Assist with the population and maintenance of the Human Resource Information System
Partner with HR Corporate to administer functions in the areas of training and associate development, compensation and benefits. Coordinate daily transactions within properties and provide guidance and assistance to associates with research, questions and concerns. Participate in the annual benefits enrollment and performance evaluations processes
Coordinate the on-boarding process. Complete and maintain necessary documentation and may coordinate and conduct new hire orientation
Coordinate the termination process including conducting exit interviews and completing necessary documentation
Maintain associate files and records while complying with legal requirements to protect associate privacy
Coordinate associate events and activities
Maintain awareness of legal requirements and government reporting regulations affecting human resources functions. Generate and file all required reports as needed
Assist with other support activities and special projects as needed to maintain workflow and efficiency within the Human Resources functions
Conduct business at all times with the highest standards of personal, professional and ethical conduct
Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervisor of unusual equipment or operating problems and the need for additional material and supplies
May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines
Ensure all safety precautions are followed while performing the work
Follow all policies and Standard Operating Procedures as instructed by Management
Perform any range of special projects, tasks and other related duties as assigned
Visit assigned properties as required
Qualification
Required
Bilingual English and Spanish required
Bachelor's degree in human resources or related field from an accredited college or university, and three to five years of HR experience; or equivalent combination of education and experience
Knowledge and ability to apply Federal, State and local employment laws
Excellent customer service skills
Strong verbal and written communication skills. Ability to communicate and provide guidance to all associate levels
Detail oriented and strong organizational and multi-tasking skills
Must have strong proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, Power Point and Outlook. Proficiency researching the Internet
Ability to work with sensitive or confidential information
Ability to meet deadlines and work well under pressure
Ability to work in a team environment as well as independently and be self-driven
Critical thinking, problem solving, judgment and decision-making abilities
Preferred
Previous experience with HRIS systems preferred
Benefits
Competitive salaries
Top-tier medical, dental, and retirement benefits
Career training
Support for continued professional development
Company
FirstService Residential
FirstService Residential is a real estate company that provides property management services.
Funding
Current Stage
Late StageLeadership Team
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