De Beers London · 13 hours ago
Senior Brand Ambassador, Madison Avenue, NY
New York, NY
Full-time
Onsite
Senior Level
$79K/yr - $84K/yrDe Beers London is a globally recognized diamond jewellery Maison, known for its leadership and expertise in diamonds. As a Senior Brand Ambassador, you will drive sales performance at the flagship store in New York, focusing on high jewellery sales while cultivating strong client relationships and mentoring other Brand Ambassadors.
Luxury Goods & Jewelry
Hiring Manager
Vanessa Negenman
Responsibilities
Achieve high sales across all categories, with a focus on high jewellery
Deliver exceptional client experiences and demonstrate product expertise
Maintain client information in line with guidelines
Maintain 360 excellence in customer service and build strong client connections
Ensure seamless client relationships across stores and Head Office
Mentor and support less experienced Brand Ambassadors
Share knowledge and adapt to business needs
Organise and deliver presentations showcasing diamond and product knowledge
Demonstrate a high level of vigilance to ensure the safety and security of both staff and product
Act Like an Owner: Take full responsibility for the store's performance and client satisfaction. Make decisions that align with the brand's values and long-term goals
Create Clarity: Communicate clearly and effectively with clients and team members. Ensure everyone understands the brand's vision and objectives
Empower Teams: Encourage and support team members to achieve their best. Provide training and development opportunities to enhance their skills
Challenge Conventions: Innovate and think creatively to improve sales strategies and client engagement. Stay ahead of industry trends and competitor practices
Qualification
Required
Fluent in spoken and written English. Other languages (e.g., Chinese, Arabic) are a plus
Possess deep knowledge of jewellery and GIA certified is a plus
Proven record of delivering fine jewellery sales results, result-oriented with commercial acumen and a strong knowledge of the luxury retail industry. Your focus on results drives the business forward
Inherent interest in the jewellery industry which drives your passion for excellence
An effective and clear communicator with clients and team members, ensuring everyone understands the brand's vision and objectives
Excellent presentation skills, making complex information accessible and engaging
Exhibit strong negotiation skills to close high-value sales
Provide a seamless and luxurious client experience, reflecting the brand's commitment to quality and sophistication
Nurture and strengthen relationships with clients, particularly VIP clientele
A creative thinker to improve sales strategies and client engagement, staying ahead of industry trends and competitor practices. Your innovative approach drives business growth
Presentable, diplomatic, and confident in influencing others, always seeking new ways to enhance the brand's presence and drive business performance
Energetic and dynamic, bringing enthusiasm and a positive attitude to the team which fosters a high-performing culture
Foster a collaborative environment where team success is celebrated, and you work closely with colleagues to achieve common goals contributing to a high-performing culture
Proficient in Microsoft Office (Excel, Word, PowerPoint), able to use a POS system, and strong digital presentation skills. Your technical skills support efficient business operations
Company
De Beers London
Founded in London, with a flagship store on Old Bond Street and a presence in the most exclusive locations around the world, De Beers is the pinnacle of luxury diamond jewellery.
Founded in 2001
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase