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Northwestern Medicine · 17 hours ago

Manager, ERP Systems

Chicago, IL

Full-time

Hybrid

Mid, Senior Level

$139K/yr - $193K/yr

5+ years exp

Northwestern Medicine is a leader in the healthcare industry, dedicated to improving patient interactions and providing a positive workplace. The Manager of ERP Systems will optimize and manage the ERP systems, consult with business units for requirements, and lead a team to enhance user experience and resolve system issues.

Emergency MedicineHealth CareHospitalMedicalNutritionRehabilitation

No H1B

Responsibilities

Responsible for management and optimization of the Northwestern Medicine ERP systems

Consults and works directly with business units to determine ERP requirements and optimization needs

Leads to help resolve ERP System and operating issues

Leads to establish a team that installs and integrates ERP software and apps, develops training and support for end users, and designs user-friendly interfaces and functionalities

Monitor, measure, and report customer service levels against agreed upon performance standards

Establish, maintain, improve a Service Line for ERP

Direct the execution of the projects to support the achievement of successful, on-time and on-budget delivery of IT commitments

Manage resource agility/versatility for all direct reports and assist with progression of employee career paths

Manage vendor relationships, including collaboration with technical vendors to address roadmaps and technical issues

Manage operating and capital budgets

Qualification

PeopleSoft HCMPeopleSoft PayrollPeopleSoft BenefitsAgile methodologiesCloud ComputingSaaS solutionsAzure DevOpsServiceNowVendor collaborationCustomer service monitoringTeam management

Required

Bachelor's degree in IT, Computer Science, Technology field or related field plus 5 years of progressive experience in information systems required

5 years with: functional and technical healthcare experience supporting on-prem PeopleSoft HCM, PeopleSoft Payroll, PeopleSoft Benefits

2 years with: Clickboarding, SmartRecruiter, Cornerstone, PS WebSolutions, Phire, Perceptive Content, UKG, Microsoft Dynamics, ServiceNow for incident management, Azure DevOps for Agile project management

Experience must include: determining PeopleSoft requirements and optimization for Cloud Computing and SaaS solutions; Agile methodologies, including Scrum and Kanban; establishing a Service Line in a healthcare setting; collaboration with technical vendors to address roadmaps and technical issues

Benefits

Tuition reimbursement

Loan forgiveness

401(k) matching

Lifecycle benefits

Company

Northwestern Medicine

Glassdoor3.7

Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of health care.

Founded in 1972

Chicago, Illinois, USA

10001+ employees

http://nm.org

Funding

Current Stage

Late Stage

Total Funding

$25M

2018-06-26Grant· $25M

Leadership Team

Howard Chrisman, MD

President and CEO

John A. Orsini, CPA

Senior Vice President and Chief Financial Officer

Recent News

Business Wire

Northwestern Medicine Selects Tempus to Expand Genomic Testing

2026-01-13

GlobeNewswire

Curaechoice and Northwestern Memorial Healthcare Extend Partnership to Expand Access to No-Cost Healthcare for Curaechoice Members Nationwide

2025-12-05

Near North Health

Near North Health is strengthening its network of health centers to offer new location, new services

2025-12-01

Company data provided by crunchbase