Hinderer Motor Company · 3 months ago
BDC/Internet Sales Representative
Heath, OH, 43056, US
Full-time, Part-time
Onsite
Entry Level
1+ years expHinderer Motor Company is seeking a BDC/Internet Sales Representative due to their rapid growth. The representative will handle incoming phone calls and internet leads, confirm sales appointments, and perform long-term follow-up on unsold customers.
Automotive
Responsibilities
Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)
Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
Achieve consistently high customer satisfaction ratings
Maintain an ongoing customer database to capture repeat business
Keep website up to date with vehicle specifications and availability
Schedule appointments with interested buyers for test drives
Willingness to learn
High energy level and strong work ethic
Desire to grow through continued training and development
Determination to succeed
Visolutions CRM experience a plus
Sales experience is a plus, NOT required
Previous customer service experience
Previous call center and/or Internet sales experience a plus
Professional demeanor and appearance
Qualification
Required
Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)
Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
Achieve consistently high customer satisfaction ratings
Maintain an ongoing customer database to capture repeat business
Keep website up to date with vehicle specifications and availability
Schedule appointments with interested buyers for test drives
Willingness to learn
High energy level and strong work ethic
Desire to grow through continued training and development
Determination to succeed
Demonstrated attitude and commitment to providing exceptional customer service
Ability to work independently, manage and prioritize multiple projects, be a team player and self-motivated, and demonstrate attention to detail
Be flexible and able to adapt to an ever-changing work environment
Excellent verbal and written communication skills
Strong creative problem-solving skills, and a strong analytical mindset
Excellent relationship-building skills
Must be Internet savvy, have good computer skills and excellent organizational skills
Excellent follow through and follow up skills
High School Diploma or equivalent
Must be willing to work on an On-site dealership environment
Strong communication and organizational skills
Valid driver's license and reliable transportation mandatory
Authorized to work in the United States
Preferred
Visolutions CRM experience a plus
Sales experience is a plus, NOT required
Previous customer service experience
Previous call center and/or Internet sales experience a plus
Bilingual is a plus!
Automotive Sales Occupations: 1 year (Preferred)
Customer service: 1 year (Preferred)
A good job for someone just entering the workforce or returning to the workforce with limited experience and education
Open to applicants who do not have a college diploma
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
Hinderer Motor Company
The Hinderer Motor Company is a family-owned company that operates a group of award-winning automotive and powersports dealerships, service departments, and a collision center.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase