EōS Fitness · 17 hours ago
Wellness & Recovery Specialist
EōS Fitness is bold, upbeat, and motivating, seeking a highly motivated and customer-centric leader for the role of Wellness & Recovery Specialist. This role focuses on providing exceptional service by supporting amenities and enforcing safety protocols to ensure a superior experience for members.
FitnessHealth CareTravel
Responsibilities
Assist and educate members on Refresh & Recovery services, including Cryotherapy, Infrared Therapy, Hydro Massage, Normatech, Theraguns, and other offerings
Follow and lead safety protocols to prioritize the health and safety of both team members and members
Enforce membership compliance by ensuring members have the correct membership level to access amenities
Monitor saunas and recovery rooms to ensure quality member experience by maintaining clean floors, stocked towels, appropriate lighting, and comfortable music levels
Identify equipment or technical issues for EGYM and Tank amenities and communicate concerns to the Operations Manager for resolution
Ensure all equipment is functional, clean, and equally accessible to members, promoting fair usage
Conduct daily audits of equipment functionality and cleanliness during weekly walks for all amenities, addressing any concerns promptly
Regularly audit pool and sauna temperatures, functionality, and cleanliness during shift walks, and report any issues
Maintain overall organization by ensuring equipment is returned to appropriate areas after use
Support front desk staff as needed to ensure smooth operations and member satisfaction
Qualification
Required
Ability to multitask while effectively engaging with members in a fast-paced environment
Strong communication skills, able to clearly convey issues and operational needs to management
Excellent interpersonal skills with a customer-focused attitude
The ability and willingness to work weekends, evenings and holidays as needed
Willing to learn about the different Refresh & Recovery services we offer
Passionate about health and wellness
CPR/AED certification required within 30 days of hire
Must successfully pass Background Check
And, of course, someone who embraces our Core Values!
Preferred
Customer service experience preferred
Benefits
A highly energetic and collaborative team.
A management team that cares about your professional development.
Free membership for you and plus one family member.
Discounted Personal Training, and merchandise – including supplements.
Employee referral program.
Daily Pay offered - access your funds before payday.
Competitive pay plus vacation, holiday, and sick pay.*
Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!*
401(k) + Company matching!*
Personal education growth options with Sophia Learning.
Company
EōS Fitness
EōS Fitness is an accessible, high-quality gym environment where anyone can pursue a range of fitness goals.
Funding
Current Stage
Late StageTotal Funding
unknown2025-05-12Acquired
Recent News
2025-10-30
Company data provided by crunchbase