Research Insights & Operations Manager jobs in United States
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We Are Rosie · 12 hours ago

Research Insights & Operations Manager

We Are Rosie is a tech company providing strategic consulting and talent solutions for the marketing industry. They are seeking a Research Insights & Operations Manager to support and scale centralized research programs that enable product and marketing teams across the organization, focusing on both qualitative and quantitative research efforts.

AdvertisingConsultingContent CreatorsDigital MediaMarketingMarketplaceSocial Media
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Growth Opportunities

Responsibilities

Independently translate business questions into short, well-structured survey questionnaires (typically 1–2 questions, ~15 minutes or less)
Program surveys using established survey platforms and launch studies quickly to meet fast turnaround timelines
Manage survey fieldwork, monitor data collection, and ensure data quality
Clean and validate datasets upon completion
Analyze results using basic quantitative techniques (frequencies, cross-tabs)
Synthesize findings into concise, text-based memos that include key statistics, supporting quotes, and clear implications for strategy
Leverage AI-assisted tools for open-ended response synthesis while applying judgment to validate, refine, and contextualize insights
Own day-to-day operations for a high-volume qualitative interview program that connects internal stakeholders directly with consumers
Translate stakeholder requests into clear participant profiles and recruitment requirements
Partner with external recruitment vendors to source participants that meet strict screening criteria
Manage scheduling logistics end to end, including calendar coordination, reminders, confirmations, and follow-ups to minimize no-shows
Ensure smooth execution of interviews by proactively identifying risks, flagging conflicts, and maintaining clear communication across all parties
Provide best-practice guidance to stakeholders who are new to conducting user interviews (e.g., interview etiquette, questioning basics), as needed
Serve as the primary point of contact for research program execution and status updates
Maintain predictable research cadences and workflows to support recurring stakeholder needs
Balance multiple concurrent requests across teams while keeping timelines, dependencies, and deliverables on track
Apply strong process thinking to continuously improve efficiency, clarity, and reliability of research operations
Ensure stakeholders understand what is feasible, appropriate, and actionable given the research method and timeline

Qualification

Research operationsQuantitative researchAnalytical thinkingSurvey programmingStakeholder supportProcess orientationWritten communication

Required

4–6 years of experience in research operations, UX research, consumer insights, or a research agency environment
Demonstrated ability to manage complex workflows, scheduling, and vendor coordination with a high level of accuracy and follow-through
Hands-on experience writing questionnaires, programming surveys, monitoring fieldwork, and delivering rapid-turn insights
Comfort working with survey data and synthesizing findings into clear, compelling narratives for non-research audiences
Highly organized, execution-focused, and able to manage competing priorities without losing attention to detail
Comfortable enabling others—providing structure, clarity, and guidance without overcomplicating the work

Preferred

Prior experience at a research agency or consultancy, with formal training in research fundamentals
Ability to operate independently with minimal oversight
You are a go-getter, who can adjust quickly to change with a great personality while doing so
Strong written communication skills, particularly for insight memos and summaries
Comfortable working with distributed teams across time zones
Pragmatic, hands-on approach with the ability to zoom out to understand broader business context

Company

We Are Rosie

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We Are Rosie is an advertising marketplace that connects the user to hand-picked teams curated to serve the user's goals.

Funding

Current Stage
Early Stage
Total Funding
unknown
Key Investors
Align Capital Partners
2021-12-21Private Equity

Leadership Team

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Jeff Levick
Chief Executive Officer
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Stephanie Nadi Olson
Founder // Exec Chair of the Board
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Company data provided by crunchbase