Mercy · 9 hours ago
Unit Secretary - STL Emergency Department
St Louis, MO
Full-time
Onsite
New Grad, Entry LevelMercy is a healthcare organization seeking a Unit Secretary for their Emergency Department. The role involves facilitating communication and administrative operations within the unit, ensuring effective patient flow and supporting quality patient care delivery.
AssociationChild CareFertilityHealth CareRehabilitation
Responsibilities
Serve as the communication hub for the ED by answering calls, greeting visitors, and assisting patients and families
Coordinate patient admissions, transfers, and discharges with nursing staff and other hospital departments
Relay messages quickly and accurately to support timely care
Maintain real‑time updates on patient status, orders, and location
Accurately enter patient information, charges, and documentation into the EHR during the ED visit
Maintain confidentiality and comply with HIPAA and privacy regulations
Organize and distribute medical documents and correspondence
Route all medical record requests to the appropriate department
Schedule tests, consults, procedures, and follow‑up appointments per provider orders
Resolve scheduling conflicts and communicate changes promptly
Provide patients with instructions and reminders for upcoming appointments
Monitor and maintain inventory of office and clinical supplies
Coordinate equipment repairs or maintenance with the appropriate teams
Assist patients with billing questions and insurance inquiries while collaborating with billing staff
Audit patient charges for accuracy and report discrepancies
Perform additional duties as assigned to support ED operations
Qualification
Required
High school diploma or equivalent
Experience with computers, data entry, and electronic systems
Strong customer service skills and comfort interacting with the public
Preferred
Clerical experience in a healthcare or emergency department setting
Training or coursework related to medical administration
Knowledge of medical terminology, clinical workflow, and HIPAA regulations
Benefits
Medical, dental, and vision coverage
Paid time off
Tuition support
Matched retirement plans for team members working 32+ hours per pay period
Company
Mercy
Mercy is a U.S. health system that provides heart, children’s, and orthopedic care services.
Founded in 1986Saint Louis, Missouri, USA
10001+ employees
H1B Sponsorship
Mercy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (31)
2024 (18)
2023 (16)
2022 (15)
2021 (15)
2020 (9)
Funding
Current Stage
Late StageTotal Funding
$2.2MKey Investors
Patient-Centered Outcomes Research InstituteFCC
2025-04-08Grant
2022-01-14Grant· $2.2M
Leadership Team
Mike Mudd
Chief Operating Officer
David Argueta
Senior Vice President - President of Community Operations
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