Foundation Building Materials · 5 hours ago
Liabilities Claim Specialist
Santa Ana, CA
Full-time
Onsite
Entry, Mid Level
$35/hr - $39/hr
2+ years expFoundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across North America. The Risk Management Liability Claims Specialist coordinates the end-to-end workflow for various claims, ensuring timely reporting and accurate documentation while collaborating with internal and external partners.
Building Material
Hiring Manager
Andrew Morgan
Responsibilities
Incident intake: Receive and review incident notifications related to auto accidents, third-party liability events, property damage, and environmental incidents. Confirm loss details and collect required information, including involved parties, vehicles or property, dates and locations, photos, witness statements, police or incident reports, and regulatory notifications when applicable. Secure Samsara video for vehicle-related incidents
Claim reporting: Submit first notice of loss to the appropriate insurance carrier or third-party administrator for auto, liability, property, or environmental claims, confirm claim numbers, and communicate next steps to internal stakeholders
Triage and escalation: Assess claim severity and urgency, coordinate immediate needs such as towing, property protection, or environmental response, and escalate significant exposures to the Risk and Legal teams as appropriate
Claim file quality: Build and maintain complete and accurate claim files by collecting statements, estimates, invoices, remediation reports, repair documentation, environmental assessments, and correspondence in the claim system or RMIS
Diary management: Track key milestones, regulatory deadlines, follow-up dates, and outstanding items to ensure timely progression and resolution of all claim types
Information coordination: Respond promptly and accurately to adjuster, carrier, environmental consultant, and third-party administrator requests to prevent delays in coverage determinations, repairs, remediation approvals, or settlements
Primary liaison: Serve as the main point of contact between internal teams and external partners, including insurance carriers, TPAs, environmental consultants, and vendors, ensuring consistent communication and clear accountability
Status updates: Provide regular claim status updates to branch leadership and management across auto, liability, property, and environmental claims; escalate stalled or delayed claims for action
Service recovery: Identify and resolve issues that hinder claim progress, including missing documentation, unclear facts of loss, regulatory considerations, or vendor coordination gaps
Repair and remediation coordination: Coordinate vehicle repairs, property repairs, and environmental response or remediation activities with approved vendors. Track estimates, supplements, parts delays, remediation timelines, and completion status
Invoice review: Validate repair, remediation, and related invoices for accuracy and route them through the appropriate internal approval processes
Support rental vehicle coordination, temporary property solutions, or interim mitigation efforts as required
Recovery documentation: Support subrogation and recovery efforts for auto, liability, property, and environmental claims by providing photos, statements, police or incident reports, remediation documentation, and timelines, and identifying third-party involvement when applicable
Ensure relevant evidence and documentation are retained and organized to support recovery efforts, dispute resolution, regulatory inquiries, or litigation
Claim reporting: Maintain trackers for open and closed claims, claim aging, repair and remediation cycle times, rental duration, and frequent loss drivers across all claim types. Prepare routine summaries for leadership
Identify recurring loss patterns by location, vehicle type, property exposure, or environmental risk and share actionable insights with Safety, Operations, and Risk Management teams
Ensure claim files meet internal documentation standards, insurance requirements, and applicable regulatory obligations; support audit readiness through organized records and consistent notes
Partner with Safety, Operations, Human Resources, Legal, and Environmental teams to support investigations, statement coordination, regulatory reporting, and exposure management
Perform other duties as assigned to support the overall objectives of the Risk Management team
Support our values in the stand areas of Safety, Customer Focus, Teamwork, Integrity and being a Company of Choice for both employees and customers
Lead or contribute to special projects as assigned
Qualification
Required
Preferred certifications: AIC (Associate in Claims), SCLA (Senior Claim Law Associate), AEI liability and automobile claims and coverage coursework, AIC-M (Associate in Claims Management), or other applicable claims or risk management certifications
Experience: Two to five (2–5+) years of experience supporting auto, liability, property, and/or environmental claims in claims coordination, claims administration, fleet claims support, insurance, or risk management roles, and/or an equivalent degree in Risk Management
Technical knowledge: Working knowledge of claims processes, including investigation support, documentation requirements, repair or remediation coordination, and coverage considerations
Skills: Strong organizational skills with the ability to manage multiple active claims, deadlines, and stakeholder requests
Communication: Strong written and verbal communication skills and a customer service-oriented approach
Technical proficiency: Proficiency in Microsoft Office applications, including Excel and Word
Schedule: This is an in-office role five (5) days per week with an early morning schedule of 6:00 a.m. to 3:00 p.m
Benefits
Medical
Dental
Vision
HSA/ FSA plans
Voluntary Life and Accidental Death & Dismemberment (AD&D) Insurance
Critical illness, Hospital Indemnity, Accident Coverage
Legal Insurance Plan
Generous 401(k) plan with company match
Company
Foundation Building Materials
Foundation Building Materials is a distributor of wallboard and suspended ceiling systems.
5001-10000 employees
H1B Sponsorship
Foundation Building Materials has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (1)
2023 (1)
2022 (5)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
CD&R LLP
2025-08-20Acquired
2024-01-31Private Equity
2017-02-10IPO
Leadership Team
Onur Demirkaya
Chief Financial Officer
David Opre
Chief Operating Officer
Recent News
The Motley Fool
2026-01-21
2025-12-31
Company data provided by crunchbase